KB
Customer Success Manager
Enterprise (> 1000 emp.)
"Quality Products, Easy Ordering Portal, and a Responsive Kotis Team"
5/5
What do you like best about Kotis Design?

Kotis design always has quality products at good prices. Their design team is great with placing logos and images in the best spot on products. The Kotis portal is straightforward and easy to use. The Kotis team is very responsive and supportive when I have questions or need support. I like that I can trust that Kotis will get the products I order to me accurately and on time. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Kotis has many reports that are helpful to keep track of details like inventory and shipping costs. It would be helpful to be able to create a dashboard or to combine separate reports into a custom report that includes all the details I need in one view / report. Review collected by and hosted on G2.com.

Response from Katie DeQuina of Kotis Design

Thanks for sharing this, Kelly. We’re glad you can count on our team for quality branded merch, thoughtful design support, and reliable delivery. Making customer gifting and event swag easier to manage is exactly what we're aiming for.

We also appreciate your feedback on reporting. MyKotis offers several tools to track inventory, shipping costs, and other program details, but we understand that combining multiple reports to get a complete picture of your spending creates extra work, especially for larger swag programs.

We're currently rebuilding the MyKotis platform and hope to offer more detailed purchasing information and improved reporting capabilities with the new system. We've also shared your specific request for customizable reporting with our product team. While we can't confirm which improvements will be included just yet, this is exactly the kind of feedback we're considering as we build the new platform.

In the meantime, your account team can continue helping consolidate the reports you need. If there are other details you'd like to track or improvements you'd find helpful, please pass along to your account team as we'd love to hear those too!

Thanks again for the helpful feedback and for trusting Kotis to support your customer gifting programs!

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4.7 out of 5 · Verified reviews from real users

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