--- title: KORONA POS Reviews meta_title: 'KORONA POS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 70 reviews by the users' company size, role or industry to find out how KORONA POS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 70 scale: '5' date_modified: '2026-07-20' parent_category: name: POS url: https://www.g2.com/categories/pos --- # KORONA POS Reviews **Vendor:** COMBASE USA **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.7/5.0 **Total Reviews:** 70 ## About KORONA POS Developed by COMBASE, KORONA POS is a cloud-based point of sale built for retailers, quick-service dining, and ticketing businesses. It was built to help businesses automate operations, gain insight into performance, and effectively scale. KORONA POS software comes with a user-friendly and fully customizable front-end cashier system. Users can create unique button layouts, change prices and buttons, add images and descriptions, set different user permissions, add automated prompts, and adjust the customer-facing screen with different messaging, loyalty logins, or advertising. The back-end of KORONA POS, called KORONA Studio, offers merchants vast inventory management features, custom sales reporting and KPI metrics, employee management, vendor relations, gift card management, promotions, ticketing features, loss prevention features, self-checkout solutions, RFID technology, and modern payment options. It's also fully integrated with card processing, eCommerce, accounting, payroll and scheduling apps, and CRM systems and contains an open API through which any merchant or partner can build any integration to KORONA POS. KORONA POS is a subscription-based cloud POS system. Each account is billed by the number of terminals and includes automated updates, full customer support, and no additional fees. The KORONA POS cloud is updated quarterly with new features and integrations. Merchants can also use existing hardware solutions that run on Windows or Linux operating systems. Customer support is included in every subscription and is reachable promptly by phone, chat, and email, and emergency phone support is available 24/7. KORONA POS also provides an in-depth product manual (https://manual.koronapos.com/) and video tutorials on its YouTube channel (https://www.youtube.com/playlist?list=PLtUxCVhwpmcpahIMGY5pzEvSTQVlNTAAy). ## KORONA POS Pros & Cons **What users like:** - Users commend KORONA POS for its **responsive customer support** , providing timely assistance and clarity during critical issues. (14 reviews) - Users commend the **ease of use** of KORONA POS, enabling quick setup and smooth operation for a seamless experience. (13 reviews) - Users value the **efficiency** of KORONA POS, appreciating quick setup and responsive support for seamless operations. (13 reviews) - Users commend KORONA POS for its **smooth setup and stability** , ensuring efficient management and reliable performance during busy times. (11 reviews) - Users commend the **reliable performance** of KORONA POS, noting its effectiveness in real-time inventory management and reporting. (10 reviews) - Inventory Management (9 reviews) - Customization (8 reviews) - Users appreciate the **effective reporting tools** of KORONA POS, enabling real-time data insights for better decision-making. (8 reviews) - Simple (8 reviews) - Users praise the **professionalism of the staff** , highlighting their friendliness, responsiveness, and exceptional support throughout their experience. (8 reviews) **What users dislike:** - Users report a **difficult learning curve** with KORONA POS, hindering efficient use of its features for newcomers. (6 reviews) - Users note the **limited customization** options in KORONA POS, impacting the ability to tailor the system to needs. (3 reviews) - Users find the **limited features** of KORONA POS frustrating, particularly regarding customization and promotional options. (3 reviews) - Users report **slow performance** due to technical glitches and complex updates, impacting overall system efficiency. (3 reviews) - Users find the interface **outdated** and reporting customization limited, complicating their overall experience with KORONA POS. (3 reviews) - Integration Issues (2 reviews) - Users experience **ineffective inventory management** due to persistent bugs and cumbersome software updates affecting usability. (2 reviews) - Limited Reporting (2 reviews) - Setup Difficulty (2 reviews) - Technical Issues (2 reviews) ## KORONA POS Reviews ### 1. Excellent Support - Just right for a growing business! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about KORONA POS?** Korona is a flexible POS software with all of the features that I need in order to track inventory, sell products easily, and keep track of my business. It's not built for book sales, but the support team helped me to get everything up and running and customized for my particular needs. It's far more affordable than the book-specific POS systems, and especially for a small store starting out, it has been a great fit. I've been able to figure out how to do most things on the platform on my own, new employees catch on to how to do things easily, and when I don't know how to do something, the support team is amazing and always helpful. I've never experienced any downtime on the platform, which is super helpful for running an in-person retail business. **What do you dislike about KORONA POS?** There are a couple of reports that I have to merge together in a spreadsheet in order to get the information I need for weekly reporting. just based on my specific use case. I wish there was a little more flexibility in bringing the fields I wanted into a report. It would also be amazing to someday have an integration with Edelweiss so that we don't have to input every book manually. (though the process for that is pretty simple and efficient) **What problems is KORONA POS solving and how is that benefiting you?** I don't have dedicated tech support as a small business, and when I can't figure out how to implement software or tools it can be frustrating. Korona removes that issue when it comes to anything related to my POS - they've even helped me to troubleshoot my label and receipt printers, which I never would have figured out on my own! ### 2. KORONA POS: Incredible Real-Time Stock Management with Predictive Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Grace M. | Inventory Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about KORONA POS?** One of the distinct role of KORONA POS in the organization is management of the stock in the enterprise. It provides real-time stock insights that enables us to acquire enough stock and avoid overstocking or understocking. The POS provides predictive analytics from sales that gives advance insights of how much stock is needed in future. **What do you dislike about KORONA POS?** My main challenge came from the stock configuration process for the first few days as a new user. The overall performance has been incredible. **What problems is KORONA POS solving and how is that benefiting you?** The solid data analytics from this platform on stock gives us an opportunity to negotiate costs from suppliers and track performance. The daily stock level reports provides comprehensive data on inventory shrinkage and damaged goods. KORONA POS provides accurate stock tracking data on incoming deliveries and outgoing shipments. ### 3. Faster Checkouts and Flexible Payments with Reliable Inventory Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Christine T. | Sales Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about KORONA POS?** KORONA POS enhances faster checkouts which has reduced long customer queues during peak hours. The system is flexible with capability to process payments from mobile wallets, credit cards and cash transactions. It provides reliable inventory and sales reports that makes it easy for my team to identify slow and fast moving products. **What do you dislike about KORONA POS?** KORONA Studio has been the most overwhelming tool to use due to complex learning curve that takes long time for full onboarding. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS enhances easy confirmation of product availability from our multiple stores from real-time stock levels tab. It builds solid customer profiles that makes it easy to track individual customer purchasing history. It is easy to build brand retention with frequent promotions that awards our customers redeemable loyalty points. ### 4. The Powerhouse with a Learning Curve **Rating:** 3.0/5.0 stars **Reviewed by:** ryan s. | Backend engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about KORONA POS?** One of the strongest aspects of KORONA POS is its reporting and analytics. The system provides detailed, real-time insights into sales performance, product trends, and employee activity, all presented through clear and customizable dashboards. This makes it easy for business owners to understand what’s working and what isn’t without needing advanced technical skills or additional software. Beyond reporting, it stands out for its flexibility in pricing and contracts. Unlike many competitors, it doesn’t require long-term commitments, which gives businesses more freedom to adapt or switch systems as their needs change. This low-risk approach is especially appealing for small businesses or those just getting started. Another key strength is its focus on niche retail industries. It is designed with specialized features that cater to businesses like convenience stores, liquor shops, and ticketing operations. These tailored tools make everyday processes more efficient and aligned with the specific demands of those industries. Additionally, the platform includes built-in loss prevention tools that help reduce shrinkage and errors. Features like transaction tracking, role-based permissions, and detailed audit logs give business owners greater control and visibility over daily operations, helping to maintain accountability among staff. Finally, KORONA POS scales well as a business grows. Whether operating a single location or managing multiple stores, the system expands smoothly without becoming overly complex, allowing users to maintain efficiency while increasing their reach. **What do you dislike about KORONA POS?** KORONA POS: Power at the Cost of Simplicity KORONA POS is a robust retail engine, but its power comes with significant friction. The most common complaint is the steep learning curve; the backend is dense, and the terminology often feels unintuitive, making it far from "plug-and-play." The user interface also feels dated and clunky compared to modern competitors like Square. This aesthetic gap is joined by pricing hurdles, as the per-terminal fee can make scaling expensive for multi-register businesses. Additionally, while its inventory management is elite, its native CRM and marketing tools are basic, often requiring paid third-party integrations. However, KORONA excels for high-volume stores because it is processor agnostic, allowing owners to choose their own merchant services and save on fees. Ultimately, if you prioritize deep inventory control and financial flexibility over a sleek, simple interface, KORONA is a powerhouse—provided you're willing to endure the difficult setup. **What problems is KORONA POS solving and how is that benefiting you?** solves the problem of operational inefficiency in high-volume retail. By automating complex tasks like inventory reordering and "case-breaking" for bulk items, it eliminates the need for manual stock tracking that often leads to human error. This benefits you by ensuring that your shelves stay stocked with top-selling items without requiring hours of back-office spreadsheet work, allowing you to focus on business growth rather than tedious inventory counts. Another critical issue it addresses is financial restriction. Most modern POS systems lock users into a single, high-rate payment processor, but KORONA is processor agnostic. This independence solves the problem of "hidden" transaction costs, allowing you to negotiate your own rates with any merchant service provider. This directly benefits your bottom line by maximizing profit margins on every sale—a crucial advantage for high-turnover businesses like liquor stores or smoke shops. Finally, the system solves the data fragmentation common in multi-location businesses. Instead of managing separate databases, KORONA centralizes all store data into a single cloud-based dashboard. This provides the benefit of real-time visibility across your entire enterprise; you can push price updates, monitor employee performance, and track sales trends across multiple sites from one location. This transparency turns raw data into actionable insights, helping you make smarter decisions about scaling your operations. ### 5. Combase: Always-There Support at a Fraction of the Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Andy L. | IT admin, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about KORONA POS?** Unlike Square or Clover and even LightSpeed Combase is always there to help out even before you buy their product for far far less per month that any of the competitors!!! **What do you dislike about KORONA POS?** Their system has so many paramaters for so many different business types that the screens are loaded but once I understand the process and the removing unecessary options it was very easy to continue **What problems is KORONA POS solving and how is that benefiting you?** Providing a much better receipt and managing pricing in our Thrift Shop ### 6. Customization and Analytics Real-Time Inventory and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about KORONA POS?** Customization is a strong point. It adapts well to different business needs without feeling too rigid or restrictive. What I find most helpful is the real-time inventory tracking and reporting, which makes it easier to stay on top of stock levels and make informed decisions. Overall, the biggest upsides for me are solid inventory management, useful analytics, multi-location support, and reliable performance. **What do you dislike about KORONA POS?** One downside of KORONA POS is that it can feel complex and a bit overwhelming at first because of the many features and configuration options. The interface also isn’t the most intuitive, so there’s a noticeable learning curve during setup. On top of that, some of the more advanced customizations can take extra time to configure correctly, which may slow down initial adoption. **What problems is KORONA POS solving and how is that benefiting you?** KORONA POS helps solve key retail challenges like inventory mismanagement, lack of visibility into sales, and inefficient manual processes. It centralizes sales, stock tracking, and reporting in one system, making it easier to monitor performance in real time. This benefits me by improving accuracy in inventory, reducing losses, and enabling faster, data-driven decisions. It also streamlines daily operations and supports scaling across multiple locations. ### 7. KORONA POS - ONE OF OUR BEST DECISIONS IN 2025 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2025 **What do you like best about KORONA POS?** We've been using KORONA POS for over a year now, and I can confidently say it has been one of the best decisions for our business. From day one, the software has proven to be intuitive, reliable, and incredibly powerful. It's packed with features that are not only useful but thoughtfully designed to actually help streamline daily operations and grow our business. What really sets KORONA apart is its ease of use combined with its flexibility. Whether it's tracking sales, managing inventory, or generating in-depth reports, everything is right at your fingertips. The cloud-based platform makes it easy to access our data from anywhere, and the real-time updates are a game-changer for multi-location management. But what truly blew us away was their customer service. Every interaction we've had with their support team has been nothing short of exceptional. They are knowledgeable, friendly, and genuinely committed to helping their customers succeed. Whenever we’ve had questions—or even just needed help optimizing how we use the system—they've been there with fast, clear, and effective solutions. Onboarding was also a breeze thanks to their detailed training resources and live support. They don’t just hand you the software and wish you luck—they actively help you get the most out of it. If you're looking for a POS system that delivers on performance, scalability, and support, KORONA is the way to go. It’s rare to find a tech company that combines such robust features with top-notch customer care, but KORONA nails it on all fronts. Highly recommended! **What do you dislike about KORONA POS?** Right now I am very happy and nothing comes to mind **What problems is KORONA POS solving and how is that benefiting you?** The main reason I decided to purchase a POS was for inventory management. However, Korona has offered additional benefits that I hadn't anticipated. ### 8. Versatile POS with Excellent Features but Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Johny B. **Reviewed Date:** January 22, 2026 **What do you like best about KORONA POS?** I like KORONA POS because it offers real-time inventory tracking, detailed reports, and stable performance. It's easy to use, customizable, and works reliably without the need for long-term contracts. I also enjoy its responsive customer support, flexible integrations, offline mode reliability, and the ability to manage multiple stores from one dashboard. **What do you dislike about KORONA POS?** The interface could be more modern, reporting customization is somewhat limited, and advanced features can take time to learn for new users. Some workflows could be streamlined to reduce clicks, integrations with third-party apps could be expanded, and more built-in templates or guided setup would help new users get started faster. **What problems is KORONA POS solving and how is that benefiting you?** I use KORONA POS to streamline sales, inventory, and customer tracking. It speeds up checkout, reduces inventory errors, and provides real-time transaction management and reporting, which is ideal for small retail and service businesses. ### 9. Resilient, Easy to Customize, and Backed by Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald H. | Back End Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about KORONA POS?** KORONA POS is the latest version that has demonstrated resilience in enhancing effective sales and management of revenue. It is easy to use after integration with sales system and can easily be customized to suit organization pricing and commodity management policies. The customer support team is phone call away when their assistance is required. **What do you dislike about KORONA POS?** We are heading to the right direction as far as sales and management of revenue from daily transactions is concerned. **What problems is KORONA POS solving and how is that benefiting you?** We are working with this platform to establish long lasting solution for our retail operations. It has generated efficient insights that makes it flexible for customers to purchase and pay with their credit cards without challenges. It has established solid customer reward programs that gives our returning clients points based on their loyalty. ### 10. Powerful, Accurate POS with Flexible Training and Customer Data Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Kate H. | Data Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about KORONA POS?** I have worked closely with KORONA POS to create powerful sales and marketing system that tracks customer data. The training session is usually flexible and efficient for new users. The platform serves more customers with less time and is highly accurate in cash processing. **What do you dislike about KORONA POS?** My experience has been awesome with this platform for the last two years. **What problems is KORONA POS solving and how is that benefiting you?** It helps us to control sales and stock taking in the entire organization. Management of inventory services and creation of loyalty programs has been efficient since we deployed KORONA POS. It can handle product scanning and payment processing saving time for our cashiers and improving service delivery. ## KORONA POS Discussions - [What is KORONA POS used for?](https://www.g2.com/discussions/what-is-korona-pos-used-for) - 1 comment - [View KORONA POS pricing details and edition comparison](https://www.g2.com/products/korona-pos/reviews/korona-pos-review-6580038?section=pricing&secure%5Bexpires_at%5D=2026-07-22+08%3A27%3A55+-0500&secure%5Bsession_id%5D=b9907c9e-37a1-4cc9-b9a5-95ac220bd2c7&secure%5Btoken%5D=a8789ea7a32468b97c59544d5c3cd041bf963c1c498c65d333c61bcde3ecec98&format=llm_user) ## KORONA POS Integrations - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - [LaTeX](https://www.g2.com/products/latex/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Stax Bill (formerly Fusebill)](https://www.g2.com/products/stax-bill-formerly-fusebill/reviews) ## KORONA POS Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top KORONA POS Alternatives - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (353 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)