User interface is very easy to navigate. Integrates well with our 3rd party vendors and has great customer support. It performs well 90% of the time, but there have been a few downs over the past year or so. Pricing is very fair considering how much we use it, the service provided, and the ROI we have received. I wasn't around for onboarding, but it was very easy to learn and pick up, and customer support, with our success contact has been great. We are only now just exploring AI with Kontent.AI, so more to come here Review collected by and hosted on G2.com.
I found it hard to navigate around billing etc when I first started, but now it's very easy. As mentioned in my positives, It's had a few downs recently in terms of up time. Review collected by and hosted on G2.com.
Thank you for the great review!
We’re glad the platform is easy to navigate and integrates well with your vendors, and it’s especially good to hear you’re seeing strong ROI. We’ll make sure your success contact sees your kind words too.
We also appreciate your honest feedback on uptime. Reliability matters, and we’ve shared your comments with our engineering team. Thanks too for the note on billing navigation; we’re glad it feels easy now.
As you start exploring AI in Kontent.ai, your Customer Success Manager is happy to help you find the use cases that add the most value for your team.