It is extremely user-friendly, even for those outside of Procurement who may not use it as often. The best feature is how clearly it shows the percentage score for each answer, by category, and overall. This information can also be exported as a PDF to share with stakeholders, which is useful because it helps validate any potential risks with a particular supplier. Review collected by and hosted on G2.com.
From a personal perspective—and this is really just nit-picking—I wish the colours related to the score were red, amber, and green, rather than orange, blue and green. This in no way impacts the system or how the results are viewed, but in the UK we’re used to a traffic-light system. Review collected by and hosted on G2.com.