G2

Jeffery G.

Technacal Operations Consultant

Mid-Market (51-1000 emp.)

8/8/2018

"Great way to update our employees"

5/5

What do you like best about KnowledgeOwl?

I like that I am able to update the information needed by our employees as I get it. The program is very intuitive to use and take little time to learn. You do not need mad computer or HTLM skills to run the program. It is great to have customer service that actually wants to help you in a quick and efficient manner. We get great feed back from our employees on the ease to use and search. It is hard to even think about going back to the old way of doing business after being spoiled with this program. And again, the support side is always there, ready to jump in and fix what needs to be done, no questions asked. Review collected by and hosted on G2.com.

What do you dislike about KnowledgeOwl?

It is hard to find anything to dislike with this program. About the only thing is for some of the things that need done, it is helpful to know HTML coding, but with the support this company has, they do it faster than I ever could, saving us time and money. Review collected by and hosted on G2.com.

Recommendations to others considering KnowledgeOwl:

Get this program and save time and headaches. Review collected by and hosted on G2.com.

What problems is KnowledgeOwl solving and how is that benefiting you?

We use to have our employees look up manual section in Word, with no real search ability. This caused downtime while they researched and delays for our customers. With the search function alone, time was saved. And the ability to add other training links saved them time trying to find them on different web pages. Review collected by and hosted on G2.com.