![Maria J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria J.")
MJ

Maria J.

Director of Student Advising

Higher Education

Mid-Market (51-1000 emp.)

1/24/2017

"Easy to Implement and Maintain"

5/5

What do you like best about KnowledgeOwl?

We've used knowledge base for almost a year now as a tool for students and employees to find information. The best things about Knowledge Owl are 1) How easy it is to create and manage content and 2) The support provided by the team at Knowledge Owl. Review collected by and hosted on G2.com.

What do you dislike about KnowledgeOwl?

I do wish the analytics were a little more robust but they do have documentation on how to incorporate Google Analytics, which has been helpful to us. Review collected by and hosted on G2.com.

What problems is KnowledgeOwl solving and how is that benefiting you?

We are now able to provide 24/7 self-service for our students so they can easily locate policy and process information. As an online institution, it's important for them to find what they need, even when there isn't a live person available. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

See what 134 reviewers think of KnowledgeOwl

4.6 out of 5 · Verified reviews from real users

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