I really appreciate how user-friendly the platform is. You don’t need to be extremely technical to use it, but it still offers advanced capabilities that are great for more technical users. What stands out most to me is the customer support. The KO team is incredibly responsive and helpful, and they’re also open to requests for capabilities that are not OOTB. It’s clear they listen to customers and continue evolving the product based on real user needs. Review collected by and hosted on G2.com.

Writing articles can be a bit 'buggy', eg numbered steps can break when adding nested bullets. Review collected by and hosted on G2.com.