IC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Good interface to solve customer queries"
What do you like best about KnowledgeBase?
It has many functionalities including Google analytics integration, media files upload for customer FAQs, Chatbot, Live Chat and customer insights and reports. Review collected by and hosted on G2.com.
What do you dislike about KnowledgeBase?
Bit expensive on pocket for small firms, can be a deterrent for companies with low budget Review collected by and hosted on G2.com.