G2

Verified User in Computer Software

Small-Business (50 or fewer emp.)

9/13/2023

"Affordable solution for Managing Calls"

4/5

What do you like best about Knowlarity IVR?

The best thing about Knowlarity is its easy-to-use interface and we can easily route the calls to different phone numbers with separate extensions. The API option is available for all price plans and can be used to integrate with other software as well. Review collected by and hosted on G2.com.

What do you dislike about Knowlarity IVR?

We use Knowlarity API to route calls to a separate software. The API is basic and routes all calls to one Url and there is no way to send different calls from different extensions to different API. Review collected by and hosted on G2.com.

What problems is Knowlarity IVR solving and how is that benefiting you?

We are a software product company and we have a phone number listed on our website on which clients and prospective customers can call and reach out to Sales, Support and HR departments. Implementing Knowlarity is an affordable solution that covers our need and routes the call to separate departments. Also we use Webhooks to transfer call data via APIs built into the software Review collected by and hosted on G2.com.