G2

Himanshu M.

Search Engine Optimization Specialist

Computer Software

Small-Business (50 or fewer emp.)

8/21/2026

"Knock AI Streamlined Inbound Lead Qualification and Saved Us Hours Each Week"

5/5

What do you like best about knock-ai?

It helped not just with inbound lead capture and handoff but also giving full context around the person and the company, and identify the intent to ensure that we only invest our time in a meaningful conversation, and don’t end up wasting our time on a bad lead. The AI agent was also helpful because it could start the conversation, understand what the lead was looking for and qualify them before handing them over to our team. It was good in identifying and qualifying the leads and ended up saving us a lot of time. Earlier, our SDRs were spending around 6 hours a week manually researching and qualifying inbound leads, and with Knock AI that came down to around 2 hours. It helped us respond to the lead without any delays because it worked in Slack for us so it was easy to communicate with them without any friction. Review collected by and hosted on G2.com.

What do you dislike about knock-ai?

The qualification and routing setup requires critical thinking so that we only get qualified leads. We have a few different rules depending on the type of lead, so it took some time to get everything working the way we wanted. Review collected by and hosted on G2.com.

What problems is knock-ai solving and how is that benefiting you?

Our main problem was that we were spending a lot of time on the leads that didn’t even matter to our business and it costed us the time and the opportunities to put our effort on the leads that mattered in real. And the other thing was that it made our workflow faster as it provided all the buyer information we need to see if it’s a good lead or not, so the lead qualification was good and then it automatically synced the data to our CRM and routed them timely. We also saw our lead-to-deal conversion improve from around 4.5% to 21%, and we started seeing the difference after about 3-4 weeks of using Knock. Review collected by and hosted on G2.com.