G2

George .

GTM Strategist

Mid-Market (51-1000 emp.)

8/21/2026

"Knock AI Cut Our Lead Qualification Time by More Than Half"

5/5

What do you like best about knock-ai?

What I like the most about Knock AI is that it gives our team context we need before we decide whether a lead is actually worth pursuing. It gives us the person and the company context, helps us understand their intent, and gives our reps a much better idea of whether a lead is actually worth pursuing. Also our team sees all info in our Slack workspace and can easily join the conversation.

Knock AI solved something huge for us: our email reply rates were very low. I think there was a lag with emails and with Knock AI the speedy responses have helped us.

But when we speak to buyers through Knock AI, our reply rate is 86%. That's huge for our reps.

We spend less time calling or emailing and more time closing the deals. We shortened our time to opportunity from 86 days to 13 days with Knock AI. It saved us a lot of time and increased our ROI.

We use Telegram for our Asian audience, Slack internally, and WhatsApp mainly for EMEA. Knock AI covers us globally and provides 24/7 support in any language. Review collected by and hosted on G2.com.

What do you dislike about knock-ai?

The qualification and routing setup does require some thought. We have different and complex rules with different types of leads, so getting everything configured exactly the way we wanted took some time. But once we had everything working the way we wanted, the payoff was significant. Review collected by and hosted on G2.com.

What problems is knock-ai solving and how is that benefiting you?

Our biggest problem was spending too much time on leads that weren't actually a good fit for our business. And we also had many leads who submitted a form and then ghosted. They didn't reply to sales calls or emails.

Knock AI gives us the information we needed to understand whether a lead is worth pursuing, and the qualification and routing happen much faster than they did before.

We were able to reduce the time to opportunity by more than half and more than triple the number of deals per SDR. Review collected by and hosted on G2.com.