The team are highly responsive, great at project managing, and excellent at delivering high quality insights in a timely fashion, plus they are generally a joy to work with. Their expertise in interview best practices helps us get answers to our questions from our customers and prospects without bias. The platform's product team are highly inquisitive and receptive to customer feedback. The verbatim quotes from these interviews, both positive and constructive, are highly motivating for our GTM teams at an individual contributor level, and helpful for strategy at the leadership level. Julie Snyder and Alexis Yeh have been phenomenal to work with and I intend to work with them through the rest of my career whenever possible. Review collected by and hosted on G2.com.

Originally, the win-loss insights weren't very deeply incorporated into the rest of the product, but I see incremental improvements. I also see they are trying to automate more of their processes through integrations, better use of tagging, etc. Review collected by and hosted on G2.com.