G2

Emil K.

COO

Small-Business (50 or fewer emp.)

6/4/2026

"A partner who builds with you"

5/5

What do you like best about Kleene?

What sealed it for us was that Kleene team was willing to build the forecasting app with us rather than sell us a closed product. They already ran our data warehouse, so the integration story was a non-issue – every piece of data the forecast needed was already in one place, in a shape we trusted. We could shape the feature set against our actual operational reality instead of bending our process to fit a generic SaaS. That partnership model is rare. Beyond the technical build they acted as real sparring partners, and they were good at proposing solutions that addressed what we were actually trying to fix, not just the surface-level ask. Issues didn't sit in a ticket queue – we worked through them in real time. Review collected by and hosted on G2.com.

What do you dislike about Kleene?

Kleene is a relatively new product. We're using it and we're happy with it, but there's still room for improvement and continued development — we're glad to be on that journey with them. When you build something new from scratch there are always teething issues, and we had ours, but they were fixed on the go through our meeting rhythm. Review collected by and hosted on G2.com.

What problems is Kleene solving and how is that benefiting you?

Our previous forecasting system had become a bottleneck – it over-forecast some products and under-forecast others, logged stockouts as zero sales, and was opaque enough that we couldn't trust it. The new model handles our data correctly and is transparent enough that we can see why it lands where it does. The first restock order we placed on Kleene's forecast was 15–20% of our normal full-year restocking volume in a single round, which showed how much demand we'd been under-ordering against. Since then we've had 12 consecutive months of month-over-month inventory decline, now roughly 20% below baseline, replenishment resourcing is down more than 50% (about one FTE freed), and out-of-stock is lower than before even while running leaner inventory. Most of all, we trust the forecast again — the buying team has shifted from firefighting to planning. Review collected by and hosted on G2.com.