--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 865 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 865 scale: '5' date_modified: '2026-07-18' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Kixie PowerCall & SMS Reviews **Vendor:** Kixie **Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) **Average Rating:** 4.8/5.0 **Total Reviews:** 865 ## About Kixie PowerCall & SMS Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today. ## Kixie PowerCall & SMS Pros & Cons **What users like:** - Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration. (56 reviews) - Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity. (55 reviews) - Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team. (53 reviews) - Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration. (38 reviews) - Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly. (34 reviews) - Users find the **efficiency** of Kixie PowerCall & SMS enhances their productivity through seamless CRM integration and automated dialing. (31 reviews) - Integrations (28 reviews) - Customer Service (25 reviews) - Easy Integration (25 reviews) - Users value Kixie's **reliability** , enjoying seamless integration and efficient, consistent performance in their communication workflows. (25 reviews) **What users dislike:** - Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions. (21 reviews) - Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability. (11 reviews) - Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history. (10 reviews) - Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience. (10 reviews) - Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage. (9 reviews) - Users experience **dialer issues** that hinder call transitions and overall usability, affecting their efficiency with Kixie. (9 reviews) - Users report **integration issues** with Kixie, especially concerning data sync and compatibility with HubSpot. (9 reviews) - Users report experiencing **software glitches** that affect SMS templates, although support is quick to resolve issues. (9 reviews) - Users experience occasional **technical issues** such as connectivity problems and data syncing that require support assistance. (9 reviews) - Not Intuitive (8 reviews) ## Kixie PowerCall & SMS Reviews ### 1. Kixie Delivers Big Wins for Sales and Coaching Teams Alike **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua C. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Kixie PowerCall & SMS?** What we love most is the efficiency Kixie brings to our day-to-day. Features like local presence dialing, automatic call logging, voicemail drops, and SMS functionality have streamlined our workflows and significantly boosted our team’s productivity and connect rates. We’ve seen a measurable increase in meaningful conversations and conversions. **What do you dislike about Kixie PowerCall & SMS?** None that have slowed us down—every minor issue has been quickly resolved by the support team. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Contact rates and dialing through leads ### 2. Kixie is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia R. | Appointment Setter, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Kixie PowerCall & SMS?** How efficient and user friendly it is. It has a lot of easy to use features and is easy to integrate **What do you dislike about Kixie PowerCall & SMS?** How it sometimes requires a customer support to fix simple issues. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is saving me time for manually dialing outbound calls which increases my productivity by 200% ### 3. Constant Issues loading data and working in the platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tom B. | Owners, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2024 **What do you like best about Kixie PowerCall & SMS?** It integrates easily with Go High Level (although adding data to the CRM isn't an easy process). Pricing is fair. **What do you dislike about Kixie PowerCall & SMS?** It's gotten better. We're happy with it. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We use it to prospect potential D2C customers. ### 4. Very easy to setup and the support team is exceptional. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Kixie PowerCall & SMS?** Easy setup and account management from the Admin dashboard. **What do you dislike about Kixie PowerCall & SMS?** Replacing users isn't intuitive enough, but the support team is fast and exceptional at resolving any issues. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Allows our remote and nearshore teams to seamlessly complete calls and work with the US ### 5. love this !!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamad A. | Business Development., Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie is super easy to use. i tried other power dialers but this one is simple, pretty much understood it after 20 minutes. **What do you dislike about Kixie PowerCall & SMS?** i have to pay the bill every quarter, i prefer monthly. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** the power dialer makes my job much easier, i can focus on sales and not get fatigue. keeps you engaged! ### 6. Collin from Kixie **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie L. | Health Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Kixie PowerCall & SMS?** Collin from Kixie is very helpful when I have an issue and gets back to me immediately! **What do you dislike about Kixie PowerCall & SMS?** I wish finding clients on the app was easier if i haven't heard from them for a while. i have to go back and look up their # in their chart to send a new msg. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I can text clients immediately which is great. I don't have to email them, no one checks their emails anymore. ### 7. Great dialer! Awesome integrations and support team is excellent. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Kixie PowerCall & SMS?** Hubspot Integration. Awesome integrations and support team is excellent. I've used multiple dialers this one is by far the best. **What do you dislike about Kixie PowerCall & SMS?** Call notes are associated at a company level in Hubspot vs at the contact level. Very minor dislike! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Integration between dialer and CRM. ### 8. Couldn't be better **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Kixie PowerCall & SMS?** Their product is amazing, pricepoint is very fair & their team is super helpful **What do you dislike about Kixie PowerCall & SMS?** There aren't any downsides of kixie to my knowledge **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It helps me target more clients with the auto dialer & the local presence is a gamechanger for calling ### 9. The Best Cold Calling Software I've ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Youssef C. | CEO-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie has completely changed the game for me when it comes to cold calling. It’s hands-down the best tool I’ve ever used. The ability to automatically match the area code to the place I'm calling is amazing—my pickup rate went through the roof! I’m booking more appointments now too, because the system lets me dial multiple numbers at once, so I always get someone on the line. Plus, connecting it to my CRM was a breeze. Honestly, it just works, and it makes my life so much easier. I can’t recommend it enough! **What do you dislike about Kixie PowerCall & SMS?** So far, I haven't experienced any negative or missing features in Kixie. It works perfectly for my case as an Agency Owner relying mainly on Cold Calls for client acquisition. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It just boosts my pickup rate so much. I can also dial multiple numbers at once on top of the fact that the outbound number matches the area code. The CRM also allows to track how many times a number has been dialed and put a limit to it. ### 10. I got my company to sign up! **Rating:** 5.0/5.0 stars **Reviewed by:** david v. | Sales Representative / Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Kixie PowerCall & SMS?** I was so pleased with the Connection Boost/Local Presence in my trial, that I told my boss about it and he signed up our team. I was able to close 2 new accounts in my first day and to close an old account who I hadn't sold in a year! **What do you dislike about Kixie PowerCall & SMS?** I haven't run into anything yet, but I'll let you know! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Many of my current customers and prospects screen my calls and I don't connect. The Connection Boost helps me connect with many more people, getting more at bats, and making my day a lot more efficient. The amount of time I used to spend not connecting with propspects and customers was significant. ### 11. We really enjoy our service provided by Kixie. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Kixie PowerCall & SMS?** We really enjoy our service provided by Kixie. Support is always excellent and helpful which is key for our success. Thank you Collin for your help today in particular. Easy to get the answers about upgrading our service which is our biggest compliment! **What do you dislike about Kixie PowerCall & SMS?** We haven't had any problems that support has not identified and helped with immediately. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie allows us to communicate with our clients effectively and the ability to monitor the activity of our staff allows for us to coach and develop in real time. ### 12. Quick and good. **Rating:** 5.0/5.0 stars **Reviewed by:** Russel J. | Sales and Business Development Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Kixie PowerCall & SMS?** The parallel power dialler is very helpful. **What do you dislike about Kixie PowerCall & SMS?** Sometimes glitches, but this happens rarely. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** getting guaranteed conversations. ### 13. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Insurance Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Kixie PowerCall & SMS?** The easability of set up with the back end of support videos and tutorials was super helpful. Also the chat support through Kixie has been prompt and through. 10/10! **What do you dislike about Kixie PowerCall & SMS?** I haven't run into any issues with Kixie **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** The Kixie powerdialer lets me save time and to put my resources into reaching more potential clients ### 14. Very convenient and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Kixie PowerCall & SMS?** I really like the ease of use, and, the voicemail drop feature really speeds up my daily productivity. I am looking forward to implementing the texting feature into my daily routine as well. **What do you dislike about Kixie PowerCall & SMS?** It doesn't seem like it is fully integrated into our CRM yet, so I when I enter disposition notes on the Kixie PowerCall dialer screen, they don't integrate into our CRM system. It also doesn't seem lie our SMS outgoing texts are going through. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** mainly it is ease of use, which in turn allows me tbe more productive. Previous problems were our previous system were complications, dead air, and multiple clicks to accomplish a simple tast that Kixie handles with one click! ### 15. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Kixie PowerCall & SMS?** The customer support team is very responsive, highly knowledgeable, and actively looking to help. I was pleasantly surprised with the team’s willingness to help solve my issues. **What do you dislike about Kixie PowerCall & SMS?** Some have remarked that they do not like the user interface of Kixie, but I found it useful **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Helps me to dial efficiently ### 16. Power Dialing for Higher Contact Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Kixie PowerCall & SMS?** I only use the PowerCalling aspect, and not the SMS; but I like the fact that I can dial from local numbers to increase my contact rate, and that most don't show up as spam. I use this all day every day for about 10-12 hours a day. It integrates seamlessly and easily to my CRM, is easy to use, and their customer service is quick. **What do you dislike about Kixie PowerCall & SMS?** I don't like the fact that I have to do customer service inquiries through email, because I'm impatient and want ot get someone on the phone immediately to fix any problems I do have. But they are still very quick. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** This increases my speed of dialing leads, the frequency I get to call them with the multi-line power dialer, and contact rate when I call from local numbers. ### 17. Kixie is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Kixie PowerCall & SMS?** A lot of better features. The auto dial, **What do you dislike about Kixie PowerCall & SMS?** No, so far I never encountered major problem of kixie **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** No problem ### 18. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Kixie PowerCall & SMS?** Automation, sms templates, VM drop. Great features! **What do you dislike about Kixie PowerCall & SMS?** Every new incoming call creates a new user on hubspot **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I like the sms template feature and vm drop, which saves a lot of time. ### 19. Very quick to resolve issues! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Kixie PowerCall & SMS?** I appreciate how you can get in touch with someone quickly to resolve an issue. **What do you dislike about Kixie PowerCall & SMS?** Tech issues. But that's part of working remotely and using this tech. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We don't have physical phones due to working remotely so Kixie is our phone and texting system. ### 20. Kixie is Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Kixie PowerCall & SMS?** Intuitiveness. 10 Caller Power Dial. Support is outstanding. **What do you dislike about Kixie PowerCall & SMS?** We've been happy with everything we've experienced do far. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We no longer have to spend so much time manually dialing. ### 21. Powerful dialler **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie has done wonders for our cold calling efficiency. The sheer dialling power marks a stark change from single line diallers - our pickup rates are very high. It is easy to use and when there are issues, the customer support agents are very attentive. We use it across a team of 4 salespeople about 40 hours a week in total. **What do you dislike about Kixie PowerCall & SMS?** There are occasional bugs which can get in the way of calling, but they are always seen to promptly by support staff. The reporting system could be laid out better and the 3 month batch pricing does force you to think about adding additional users. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We place cold calls to takeaways, restaurants and bars using Kixie. The power dialler has allowed us to reach so many more prospects than previously, reducing the idle time of agents. ### 22. Kixie is taking us to the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel V. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie is an integrated tool that allows you to receive a high volume of calls and assign them accross your team. It also allows you to do a lot of inbound with a super easy and intuitive extention. I personally love the options tree **What do you dislike about Kixie PowerCall & SMS?** Setting it up can be a challenge if you're not dialed in **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Not missing a single inbound call since we can distribute them across the team ### 23. Prompt and Easy Resolutions **Rating:** 5.0/5.0 stars **Reviewed by:** Robbie H. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Kixie PowerCall & SMS?** I enjoy the ease of Kixie to call, map my outcomes, and the customer service. I use this every day for prospecting. **What do you dislike about Kixie PowerCall & SMS?** It is tough to be able to find outcomes and notes for prospective clients when I call and map the outcome. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is eliminating dial time and use of my own cell phone to call. Being able to call multiple numbers at once is also beneficial and a time saver. ### 24. Issues with Chrome **Rating:** 5.0/5.0 stars **Reviewed by:** nancy m. | Divisional Recruiting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Kixie PowerCall & SMS?** They were quick to resolve my issues with Chrome. **What do you dislike about Kixie PowerCall & SMS?** I wish I could have chat someone through a live chat. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** They helped me with my chrome headphone set up. ### 25. Best power dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher (JC) M. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Kixie PowerCall & SMS?** I love how easy it was to integrate this dialer with GHL **What do you dislike about Kixie PowerCall & SMS?** Any downside I could think of was taken care of by their phenomenal customer service **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie solved the problem of having to hand dial prospects and it is generating us more revenue for the business ### 26. Kixie & the team are for real super stars **Rating:** 5.0/5.0 stars **Reviewed by:** Joa B. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Kixie PowerCall & SMS?** I cannot recommend Kixie enough. We operate on High Level, and we found that our previous dial-out system was really holding us back. After conducting market research, I discovered Kixie. After reaching out, I was connected with a representative named Nate, who has been working diligently to ensure Kixie integrates seamlessly with our service, CRM, and workflow. Our call outcomes have increased by literally 700%, and the passion behind this team is incredible. Kixie is cheaper than most dialer systems when you choose the unlimited plan. Calls are cheaper, and the local presence feature is a game changer! I am very glad to have found Kixie and thankful they hire folks like Nate to represent them so well. If you're thinking of bringing Kixie onto your team, do not hesitate. This isn’t a duct-taped integration like most services. *In my best Borat voice* "Great Success!" **What do you dislike about Kixie PowerCall & SMS?** There is not much that I dislike. The only fallback I had was that it is a very technical service, so it's easy to get lost in the dashboard when you first sign up. However, they have a ton of tutorial videos to walk you through everything. Once I took the time to learn how to use it and had a few Zoom calls with Nate, everything has been great. So again, not much to complain about. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Cutting the costs and amplifing our productions by a ton! ### 27. Great support and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Dale S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Kixie PowerCall & SMS?** The integration with our CRM is awesome, the best we've tried yet. **What do you dislike about Kixie PowerCall & SMS?** the rates are a tad high, would like a bit lower **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** log & see calls in our CRM and update the call reporting in the CRM ### 28. Shea was so helpful and attentive. thanks team Kixie! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Kixie PowerCall & SMS?** User-friendly - pretty easy to use even for many who are not tech savvy **What do you dislike about Kixie PowerCall & SMS?** Call Transfer issues - sometimes call transfers don’t work **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Reaching prospective clients ### 29. We love Kixie! It's one of our best decisions for appointment setting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Kixie PowerCall & SMS?** We save money from using kixie, also we like the multi line dialer, powerlists and other features. It makes it easier for our appointment setter. Customer Support is also quick to help with concerns. **What do you dislike about Kixie PowerCall & SMS?** There is nothing so far that we dislike about Kixie. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** BEfore we use the integration in GHL but we found we are spending way too much on charges, also it is not a multiline dialer. Right now our SDR gets to have more conversation with our leads than before. ### 30. Kixie is the Absolute Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Klaus W. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie is hands down the best dialer system available to mankind. The functionality is unsurpassable. I was able to get a team of 10 reps calling in less than 5 minutes having no knowledge of how to use their product. Ease of use is unreal!!! I couldn't be happier to have come across this platform! I recommend it to everyone!!! The ease of implementation is something that they should take pride in. Cusomter support is unbelievably reponsive and helpful. I use this dialer every day 9 hours a day. I was able to integrate into my hubspot seamlessly. **What do you dislike about Kixie PowerCall & SMS?** Nothing to dislike. The platform is phenominal. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is solving the problem of getting connected with business owners to sell our services. ### 31. Great customer care **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Kixie PowerCall & SMS?** It's Easy to use and great customer service **What do you dislike about Kixie PowerCall & SMS?** Have experienced a few down times but issue is resolved immediately **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Reaching out to relevant leads in an international setting ### 32. Don't know how we made it this far without it! **Rating:** 5.0/5.0 stars **Reviewed by:** Lydia J. | TargetCRM Territory Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Kixie PowerCall & SMS?** Love the opportunity to integrate with salesforce. I save so much time with my salesforce and Microsoft Teams integration in Kixie. It is so easy to setup as well as use. Text messaging is the way of the future, and on a B2B customer leel, we use it daily to keep in touch with our customers and prospecrive customers. When issues arise, the intercom chat is quick and helps us get our issues resolved in a timely manner. The mobile acceasibility is an even more exciting feature. **What do you dislike about Kixie PowerCall & SMS?** There is not much to dislike about Kixie. There are occaisiaonl hiccups with not being able to hear calls on Salesforce tasks, but all in all it works oretty well, **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Saving time and effecienty with the power dialer. I can log calls, and have recordings for future follow ups that make conversations with customers and prospective customers honest and engaging. ### 33. Love the PowerDialer, getting to a prospect faster is a game changer. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Kixie PowerCall & SMS?** Sending TXT MSGS is a breeze, even while I am on the line with the prospect. Oh yeah, I just got your text ! Beautiful **What do you dislike about Kixie PowerCall & SMS?** we sometimes overload it with demands. and it requires a quick refresh. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Getting to more customers quicker. Saves a lot of idle time. ### 34. Fast service, clear answers, extended help. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Kixie PowerCall & SMS?** Convenient! Can save more time because of the powerdial. **What do you dislike about Kixie PowerCall & SMS?** Could not identify who disconnected the call. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Convenient to contact leads ### 35. Good dialer, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Kixie PowerCall & SMS?** Great integration with Hubspot, customer support is also good **What do you dislike about Kixie PowerCall & SMS?** Not a lot of independence to do certain things, you need to contact support **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We needed a dialer to track outbound calls and Kixe solved this need ### 36. Cannot imagine going back to calling 1 number at a time! **Rating:** 4.0/5.0 stars **Reviewed by:** Richard N. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Kixie PowerCall & SMS?** Removing the drag of calling 1 prospect at a time has radically increased our productivity. **What do you dislike about Kixie PowerCall & SMS?** Limitations discovered has been because of our CRM subscription and not Kixie. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** A lot of research needs to be done on our prospects. Kixie allows us to do this and still get in significant dials to those prospects during the day. ### 37. Quick response time and assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa H. | Sales Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Kixie PowerCall & SMS?** Easy to use, if there is any issue the chat support is very quick in responding and assisting to get the issue resolved right away. Helpful support. **What do you dislike about Kixie PowerCall & SMS?** Sometimes the system glitches or hangs up on calls. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Allows integration to salesforce. ### 38. This is the best customer service I have ever had and the system works great **Rating:** 5.0/5.0 stars **Reviewed by:** Karen F. | Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Kixie PowerCall & SMS?** It makes the calls and is extremely efficient saving a ton of time when you are dialing. The customer support system is great and Audrey went out of her way to help me, even so much as doing a zoom call with me. **What do you dislike about Kixie PowerCall & SMS?** Northing at all everyone who does outbound calling should be using this sysem **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It is making it so much more efficient to make calls and I can make more in a day that I used to by dialing one by one ### 39. Its not scam but they are acting as a scammers **Rating:** 0.0/5.0 stars **Reviewed by:** Otari K. | Co-Founder & CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Kixie PowerCall & SMS?** HubSpot Integration, according HubSpot documentation their integration looks good but actually never had a chance to try it! **What do you dislike about Kixie PowerCall & SMS?** Pricing is not clear, its not even possible to get their pricing. I registered for a trial and the functionality didn't work, after the trial, nobody contacted me to buy a package. So they simply don't care about you... support? You are lucky if you get an answer in 30 minutes... **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Piricing, support, technical issue ### 40. Efficient and User-Friendly Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Antoni B. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie have made my work significantly easier with their fast, responsive support team. The platform is intuitive, allowing me to make calls and send texts seamlessly. The ease of use, combined with reliable functionality, has boosted my productivity, letting me focus more on the client rather than the tool. It’s a game-changer for anyone looking for an efficient communication tool. **What do you dislike about Kixie PowerCall & SMS?** While Kixie is a powerful tool, occasionally, the interface could use minor updates to improve navigation. However, these are minor issues, and the support team always resolves them quickly. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie streamlines our calls and SMS outreach, making it quick and easy to manage client communications within our CRM. This boosts our productivity and helps us focus more on closing deals than on handling call logistics. ### 41. Overall good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Taimur Q. | RevOps Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Kixie PowerCall & SMS?** Powercall helps Sales reps make calls quickly and efficiently and very easy to use. **What do you dislike about Kixie PowerCall & SMS?** Sometimes the data doesn't sync then we have to reach out to the support team to get it sync. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Reps dial more calls. ### 42. Good Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Sean C. | Recruiting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Kixie PowerCall & SMS?** Ease of use as well as it integrated very cleanly with our CRM HubSpot. **What do you dislike about Kixie PowerCall & SMS?** Nothing really! We've moved away from the product simply to consolodate our communications, product was great! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Easy texting and call communication with our customers and prospects. Integration with our CRM is probably the main benefit! ### 43. Simple, Helpful, User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Mert C. | Member Acqusition Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2024 **What do you like best about Kixie PowerCall & SMS?** Since we started using Kixie PowerCall our workflow improved very well. My favorite feature of Kixie is to leavean automated VM. This way we no longer need to record voice mails manually every single time. **What do you dislike about Kixie PowerCall & SMS?** From time to time we may get some glitces, bugs that cause SMS templates not to reflect %100 correct. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie automates features like Voice Mail and SMS templates which allows us to complete our daily call tasks as fast as possible. ### 44. Great Customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan H. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Kixie PowerCall & SMS?** the customer service is pretty spot on.. **What do you dislike about Kixie PowerCall & SMS?** There has been issues with outages and glitches but the team seems to be heading in the right direction. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Calling leads ### 45. Kixie powerlist and Autodialer experience **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel J. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Kixie PowerCall & SMS?** Very easy to setup a powerlist and map out headers from my sheet into the platform **What do you dislike about Kixie PowerCall & SMS?** Ive encountered some situations where the contact gets stuck on a pending outcome after completed. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Autodialer, calling multiple customers and going thru a list of 100+ leads quickly. ### 46. I finished with no questions at all **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew J. | Sales representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie is a pretty good tool, it's extremely helpful and useful. It's pretty friendly user and easy to go. **What do you dislike about Kixie PowerCall & SMS?** I have enjoyed very good the tool so far, nothing bad so far. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Communication is way more easy with Kixie than sending emails, fastest way to communicate with each customer. ### 47. One of a kind **Rating:** 5.0/5.0 stars **Reviewed by:** Neil T. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie has all of the tools needed to cold call and outreach under it's belt. From area code matching to powerdialing to sms texting and voicemail dropping. Everything you may possibly need to succeed is there. Its simple to integrate with your CRM. It's customer support is always there. I use this everyday as it replaced my hardphone. **What do you dislike about Kixie PowerCall & SMS?** maybe the GUI can use some updating. something more sleek and modern. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** area code matching ### 48. Great Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Kixie PowerCall & SMS?** Kixie is super easy to navigate and get used to. They also have a great team who is ready to help you with any issues you may have wether it's Kixie or PC settings to help you maximize your Kixie experience. **What do you dislike about Kixie PowerCall & SMS?** I don't have any complaints yet. Maybe the texting could be a little better. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It's easy to use, makes calling quick and easy and the texting feature is also a plus. ### 49. Easy and on the spot assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Jose F. | Senior SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Kixie PowerCall & SMS?** You have so much control regarding the calls you make. Specially the lead lists, it's easy to upload and manage contacts. **What do you dislike about Kixie PowerCall & SMS?** That when you end your calling session and open a new one, you don't have data of the previous call session log (amount of calls and connections). Or maybe there is, but I don't know how to get it. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** A easy to use platform to power dial, that you can use on any browser. ### 50. Pretty Good Service **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica F. | Business Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Kixie PowerCall & SMS?** The capability to use a different app and phone number, that's different from my personal cell number. The texting capability is very nice! **What do you dislike about Kixie PowerCall & SMS?** I've had some issues with my Kixie texting capabilities. I found a way around the issue by downloading the app on my cell phone; so if Kixie Powercall isn't working on my laptop, the Kixie app on my cell works every time. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Not having to ue my personal cell to conduct business is great! Love that I can text from the app also. ## Kixie PowerCall & SMS Discussions - [Would it be possible to add a feature which makes the user able to embed links to words in text messages?](https://www.g2.com/discussions/would-it-be-possible-to-add-a-feature-which-makes-the-user-able-to-embed-links-to-words-in-text-messages) - 1 comment, 1 upvote - [How come we cannot add a phone number to our Hubspot integration after getting off the call?](https://www.g2.com/discussions/24059-how-come-we-cannot-add-a-phone-number-to-our-hubspot-integration-after-getting-off-the-call) - 1 comment, 1 upvote - [Do you offer a longer cord on the headset?](https://www.g2.com/discussions/do-you-offer-a-longer-cord-on-the-headset) - 1 comment, 1 upvote - [What is the best way to avoid being confused with Spam with using the local presence feature?](https://www.g2.com/discussions/14652-what-is-the-best-way-to-avoid-being-confused-with-spam-with-using-the-local-presence-feature) - 1 comment, 1 upvote - [What would be the best way to import leads to hubspot to be used on kixie](https://www.g2.com/discussions/28132-what-would-be-the-best-way-to-import-leads-to-hubspot-to-be-used-on-kixie) - 1 comment - [View Kixie PowerCall & SMS pricing details and edition comparison](https://www.g2.com/products/kixie-powercall-sms/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+05%3A37%3A17+-0500&secure%5Bsession_id%5D=4578c045-a912-4a8b-b40e-2e7588d238a9&secure%5Btoken%5D=4d8b4cc88615ad1d2078f6bb7f9467ef8bc8c78ef2bae48113664f430e5ab95a&format=llm_user) ## Kixie PowerCall & SMS Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Avoma](https://www.g2.com/products/avoma/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Tray.ai](https://www.g2.com/products/tray-ai/reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Kixie PowerCall & SMS Features **Lead Facilitation** - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation **Basic Communication** - Phone Calls - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Incentives** - Badges - Triggers - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Contacts** - Personalization - Information Locater - Record Prospect Data **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards **Generative AI** - AI Text Summarization **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **SMS Platform** - Reporting - Automation - White Label - API Integration **Generative AI** - AI Text Summarization **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Kixie PowerCall & SMS Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,358 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,589 reviews) - [Aloware](https://www.g2.com/products/aloware/reviews) - 4.1/5.0 (817 reviews)