G2

Heather J.

Compliance Officer

Textiles

Mid-Market (51-1000 emp.)

8/15/2017

"Incredible Turnaround for Our Company"

5/5

What do you like best about Kintone?

The flexibility of use. We can make this work for almost any process we have. Our biggest goal with Kintone currently is to reduce paperwork overhead and to help redefine some key businesses processes. So it has become a big tool in terms of process development. For a small-family owned company, this is HUGE. Review collected by and hosted on G2.com.

What do you dislike about Kintone?

There's not much we dislike - dislike is a bit of a strong word. There are some more things we'd like as an added benefit, but nothing that would be a deal-breaker. Opening up options for connectivity with other software (Office 365, for example). Especially for small business - this would give us the ability to be even more flexible and include some of our processes that are good. A lot of your mid-size to small companies are not going to have large-scale software product implementations. They're going to have a plethera of different softwares used to keep their business up and running. The more flexible a software, the better. Review collected by and hosted on G2.com.

Recommendations to others considering Kintone:

It's DEFINITELY worth it. Kintone has enough flexibilty that you can pretty much create what you want. The support is top-notch and extremely helpful. The overhead of implementing is almost non-exisistent . Technically, if we had known exactly how we wanted to implement our process ahead of time - implementation could've taken less than a day. It only took longer because we were completing redesigning one of our processes. Take your time through the documentation - that's the biggest thing. The documentation is helpful - but read it ahead of time. Review collected by and hosted on G2.com.

What problems is Kintone solving and how is that benefiting you?

To start we've created a Supplier Portal in order to reduce overhead (a day and a half worth) for our Purchasing Department. We're also looking into using it for internal processes to help reduce overhead as well. Review collected by and hosted on G2.com.

Response from Natalie Garland of Kintone

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Hi Heather,

Thanks for your feedback, we really appreciate it! I wanted to address your dislike you mentioned here and let you know you have a few options for connecting kintone with the other services you use. We integrate with Zapier, which allows you to create connections really simply with other web solutions. Check out more information here: https://zapier.com/zapbook/kintone/. Another option is building out a fuller integration using our open API. We have engineers on our end who can build out this integration, if you wish.

Please feel free to reach me for more information about connecting your services with kintone!

Cheers,

Natalie