--- title: Kintone Reviews meta_title: 'Kintone Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 267 reviews by the users' company size, role or industry to find out how Kintone works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 267 scale: '5' date_modified: '2026-07-10' parent_category: name: Rapid Application Development (RAD) url: https://www.g2.com/categories/rapid-application-development-rad --- # Kintone Reviews **Vendor:** Kintone **Category:** [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 267 ## About Kintone Kintone is a no-code business application platform designed to empower non-technical users to create robust applications, workflows, and databases tailored to their teams and organizations. By utilizing a user-friendly interface that emphasizes clicks over coding, Kintone enables individuals to develop applications that streamline business processes, enhance collaboration on projects and tasks, and facilitate the reporting of complex data with ease. This platform is particularly beneficial for business users who require immediate solutions without the need for extensive programming knowledge. Kintone offers a wide array of pre-built applications that cater to various use cases, including customer relationship management (CRM), project management, inventory management, and more. These templates allow users to hit the ground running and adapt the applications to their specific needs, significantly reducing the time and effort required to implement new systems. Kintone's target audience includes small to medium-sized businesses, project managers, team leaders, and any professional looking to optimize their workflow without relying on IT departments or external developers. The no-code approach democratizes app development, allowing users from diverse backgrounds to participate in creating solutions that address their unique challenges. This inclusivity fosters a culture of innovation within organizations, as team members can contribute ideas and improvements based on their firsthand experiences. Key features of Kintone include customizable dashboards, automated workflows, and real-time collaboration tools. Users can design dashboards that provide insights into their projects and data at a glance, while automated workflows help eliminate repetitive tasks, ensuring that team members can focus on higher-value activities. The platform also supports real-time collaboration, enabling teams to work together seamlessly, share updates, and track progress on projects without the need for constant meetings or email exchanges. Kintone stands out in the no-code platform category by offering a flexible and scalable solution that grows with organizations. Its ability to integrate with other tools and services further enhances its functionality, allowing users to create a comprehensive ecosystem that meets their evolving business needs. By providing a powerful yet accessible platform for app development, Kintone empowers users to take control of their workflows and drive efficiency within their teams. ## Kintone Pros & Cons **What users like:** - Users love the **ease of use** of Kintone, enabling efficient workflow creation without needing technical expertise. (30 reviews) - Users praise Kintone for its **outstanding customer support** , highlighting quick responses and effective issue resolution. (27 reviews) - Users appreciate Kintone’s **customizable workflows and excellent customer service** , simplifying processes and enhancing team collaboration. (21 reviews) - Users value Kintone’s **high customization capabilities** , enabling tailored solutions for diverse business processes and needs. (16 reviews) - Users enjoy the **flexible customization options** of Kintone, enabling personalized project trackers tailored to their needs. (15 reviews) - Customizability (13 reviews) - Flexibility (13 reviews) - Helpful (13 reviews) - Easy Setup (12 reviews) - Easy Customization (10 reviews) **What users dislike:** - Users find **missing features** in Kintone, noting a need for enhanced functionality and basic accounting tools. (12 reviews) - Users criticize Kintone's **poor interface design** , noting its lack of modernity and intuitiveness affecting user experience. (7 reviews) - Users find Kintone offers **limited customization** , leading to challenges in integration and data management. (6 reviews) - Users find Kintone's **limited features** frustrating, noting its outdated interface and challenges with advanced automation. (6 reviews) - Users find Kintone's **poor usability** due to its outdated interface and lack of intuitive features. (6 reviews) - Users note a steep **learning curve** for Kintone, particularly for those new to no-code platforms. (5 reviews) - Challenges in Usage (4 reviews) - Data Export (4 reviews) - Not Intuitive (4 reviews) - Not User-Friendly (4 reviews) ## Kintone Reviews ### 1. Exceptionally User-Friendly and Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Robby R. | Design Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Kintone?** Kintone is incredibly easy to use and has a very user-friendly interface. Managing tasks is simple and straightforward, which I really appreciate. I truly love using it. **What do you dislike about Kintone?** It's not that I dislike it, but it would be much better if I could export data along with images, or exactly as it appears in Kintone. Some people or clients still require submissions in Excel or PDF format, so having this feature would be really helpful. **What problems is Kintone solving and how is that benefiting you?** Sometimes, it can be difficult to keep track of which files have been updated. In the past, we worked exclusively with Excel files, and my colleagues would often ask which version was the most current. Now, with Kintone, whenever someone asks about updates, I simply tell them to check Kintone. **Official Response from Ruthvik Mugala (Vik):** > Hello Robby, Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. We'll relay your suggestions on exporting to the appropriate teams. Meanwhile, feel free to subscribe to the Product Update news to stay tuned for exciting updates: https://blog.kintone.com/company-news/tag/product-updates As always, feel free to reach out to support@kintone.com if you need any help. Sincerely, Kintone team ### 2. Highly Customizable and User-Friendly Data Management for Unique Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Kintone?** The customization available to meet our unique needs for data housing and management was a major plus. Being able to build fields and organize information around our specific workflows was extremely appealing, especially compared to other similar products with fixed functions or having to pay over $15K to get something closer to custom. For an organization with team members who are less data-oriented, this also made it very user-friendly, without the clutter or unnecessary fields. **What do you dislike about Kintone?** We ended up needing a fair number of plug-ins and additional customization to get our data to communicate with other components. It would be helpful if we could do more out of the box, with less customization, especially when it comes to analyzing the data rather than just housing it. **What problems is Kintone solving and how is that benefiting you?** It’s helping us address a major issue we had with organizing our data and tracking it over time. Before this, we were relying on separate spreadsheets and other old-school ways of storing information. Everything was kept by program instead of in one central place, which made it harder to view, understand, and use the information consistently across the organization. Now we have a central (and secure) place to store, view, and understand data dynamically without hours of manual labor pulling figures from different places. ### 3. Streamlined Approvals and Outstanding Support with Kintone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Kintone?** After merging two companies across three locations, we relied heavily on emails and PDFs for communication and approvals, which resulted in inconsistent processes. Kintone helped us standardize approval workflows by routing requests to the appropriate authorized personnel and making approvals simple and efficient. We no longer need to manage documents across multiple folders or locations, as everything is centralized. Kintone’s no-code flexibility allows us to easily create and customize forms and workflows to fit our business needs. Kintone also offers some of the best customer service in the industry. Their support team communicates clearly, responds quickly, and actively follows up after providing guidance to ensure issues are fully resolved. They have proven to be very reliable partners. If your organization wants to strengthen internal processes and reduce reliance on email-based approvals, Kintone is a strong solution. **What do you dislike about Kintone?** Kintone is actively developing new plug-ins and features to enhance productivity, and they regularly share training videos and courses. However, it would be helpful to also receive clearer and more proactive notifications about newly released features or plug-ins. If new functionality is introduced and aligns with our business needs, we would be very interested in trying it. More visibility and promotion around new features and plug-ins would make it easier for users to fully leverage Kintone’s evolving capabilities. **What problems is Kintone solving and how is that benefiting you?** Kintone helps us standardize forms and workflows for obtaining pre-approvals and submitting actual expense requests across multiple business areas. This has improved consistency, visibility, and control in our internal processes. As a result, we are now expanding Kintone’s use to additional areas such as CRM, claim management, and new customer onboarding. The platform allows us to scale and extend standardized workflows as our business needs grow. **Official Response from Ruthvik Mugala (Vik):** > Hello, Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. We are always working to improve our products and services, so we appreciate your suggestions on promoting new features and plugins. You can also subscribe to our monthly Product Updates blog to receive emails with the latest product-related information. https://blog.kintone.com/company-news/tag/product-updates As always, feel free to reach out to support@kintone.com if you need any help. Sincerely, Kintone team ### 4. Streamlined Processes with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer L. **Reviewed Date:** December 18, 2025 **What do you like best about Kintone?** I really appreciate that the support has been great with Kintone. The developers use the product themselves, and they have managed to keep the development process really simple and budget-friendly. The initial setup has been pretty straightforward, and even though we are still in the development phase with some pieces still being built, it's understandable given our in-depth requirements for the apps we need to build. Kintone has made unifying our processes and procedures easier and keeps our reporting simple. It's definitely making things more organized for us. Plus, transitioning from another product has been notably smoother; it only took us about four to six months with Kintone compared to the two years it took with Zoho. **What do you dislike about Kintone?** There are very small details when it comes to the functionality that aren't significant to the system we use. Improvements could be made, like being able to type into drop-downs to find what we want, but it's a minor detail that doesn't impact the big picture. **What problems is Kintone solving and how is that benefiting you?** We use Kintone to unify our processes and procedures, organizing sales data and event performance data from different sources, keeping our reporting simple. **Official Response from Ruthvik Mugala (Vik):** > Hello Jennifer, Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. As always, please reach out to support@kintone.com if you need any help. Sincerely, Kintone team ### 5. Robust, User-Friendly Database Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mike S. **Reviewed Date:** December 18, 2025 **What do you like best about Kintone?** I really appreciate how Kintone provides us with a robust database that we can configure and change as we have more needs. It's exactly what we needed, and the price point is much more reasonable compared to hiring a programmer part-time. Once again, I must highlight the outstanding customer service, beginning from the sales team to initial calls and onboarding, through to the ongoing customer service and support over the years. It's some of the best service we've received. **What do you dislike about Kintone?** Honestly, it's very user friendly. Anything I would come up with would be nitpicking, and I don't even use it. I'm more of on the programming web development side, so we got this for our staff. Our everyday staff use it with little input from IT support, we don't ever get any IT tickets about it. So it just works. I don't know if you can improve it. Unless you can find a way to send free tacos to me every Monday. **What problems is Kintone solving and how is that benefiting you?** Kintone solves the expensive issue of hiring programmers by allowing us to create a database without programming skills. It's easy for everyday users to learn and make necessary modifications, saving us time and money with outstanding tech support. **Official Response from Ruthvik Mugala (Vik):** > Hello Mike, Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. We'll surely share your feedback, including free Taco Mondays ;) As always, please reach out to support@kintone.com if you need any help. Sincerely, Kintone team ### 6. Customizable Yet Labor Intensive **Rating:** 2.5/5.0 stars **Reviewed by:** Joshua J. **Reviewed Date:** December 15, 2025 **What do you like best about Kintone?** I like that Kintone is customizable, allowing us to mold it to our uses even if I wasn't initially sure what kind of system it was. The customer service has been good, especially during our transition of leadership. Our reps Sharon and Tim have been patient and understanding. **What do you dislike about Kintone?** I find the training and usage of Kintone challenging. Since I wasn't familiar with it, it seems like we would need a full-time employee or have to utilize hourly rates to use it effectively. The initial setup wasn't easy, and we might have been overwhelmed by trying to do a lot. I also wish there was an easier way to transfer data from Formsite to Kintone, as currently, we have to do it manually. It seems like what we were sold on how much it could do didn't match the reality of how labor-intensive it is. **What problems is Kintone solving and how is that benefiting you?** I use Kintone for storing membership data. **Official Response from Ruthvik Mugala (Vik):** > Hello Joshua, Thank you for your feedback, and we are glad our support was helpful! We're sorry to hear that the training and setup were challenging. Please reach out to support@kintone.com, and we'd be happy to help resolve this for you. Sincerely, Kintone team ### 7. Exporting Reports Is Handy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Kintone?** I like being able to export reports from Kintone. It makes easy for mailing, verifying information and creating labels. I also like that Andrew, has been available to help, and is willing to meet us for a video conference to clear up email misunderstandings. **What do you dislike about Kintone?** I dislike that the applications are not always connected to other applications, so we end up inputting the data twice. We have tried to work around some features, and with practice it has become easier to use. However, we are not yet fully integrated onto Kintone. **What problems is Kintone solving and how is that benefiting you?** Transitioning from our Excel database to Kintone has been challenging for us, especially following a recent merger. We are still in the process of verifying that all our data is accurate in Kintone before we can depend on it completely. Despite these hurdles, Kintone has proven helpful for managing our waitlist and keeping track of our Tutors. Having these two lists organized has made our daily tasks more manageable. **Official Response from Ruthvik Mugala (Vik):** > Hello, Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations for managing waitlists and tutors. As you transition through the merger, feel free to reach out to support@kintone.com if you need any help. Sincerely, Kintone team ### 8. Efficient Workflow Management with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Dan P. **Reviewed Date:** December 11, 2025 **What do you like best about Kintone?** I like that Kintone is easy to use, easy to build, and easy to code in. It makes it a more efficient way to create ideas for our teams. The initial setup was very easy and didn't take long, and with the assistance of support from Kintone, it went very quickly. I definitely recommend it to my colleagues and people who don't have a huge coding background but still need to build forms with workflows. It's very easy to use. **What do you dislike about Kintone?** I think it would be nice to incorporate some more AI. The layout of the forms could be more modernized. Everything's kinda bulky right now. It'd be nice to allow us to customize more. I know we can use JavaScript and HTML to do that, but it'd be nice for those users that don't know how to use that and still create a decent looking, more modern form. **What problems is Kintone solving and how is that benefiting you?** Kintone allows us to control approvals on critical systems, facilitates clear communication about requests, and improves efficiency in creating team ideas. **Official Response from Ruthvik Mugala (Vik):** > Hello Dan, Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. Your suggestions regarding AI, forms and customization will be relayed to the right team for future improvements. Stay tuned! As always, please reach out to support@kintone.com if you need any help. Sincerely, Kintone team ### 9. Does everything we need without the need for a developer. Still as effective as ever!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler B. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Kintone?** Love how easy it is to use and create workflows to manage our business, even without a dedicated developer. I am shocked at how flexible it is and how much we have been able to automate and integrate with other systems we use. Support is great, cost is incredibly low, and the options are endless. We won't be switching anytime soon. **What do you dislike about Kintone?** Not really any thing that we would suggest or point to. We love Kintone and continue to find new uses and applications for it within our business and managing our processes. Seriously, we have 0 complaints or issues with Kintone. **What problems is Kintone solving and how is that benefiting you?** We have a multi step process that involves different departments and separate workflows that are managed in separate Kintone applications that link together and share information between them. It allows us to seamlessly work on order processing on 2 different levels at the same time to properly manage purchase orders and delivery of those items. We also have a customized set of documents that we need signed by our customers and all of that is automatically generated and sent out at the push of a button in Kintone because of integrations with other service providers. And all of this can be managed and run by the individual person assigned to each part of the process, which keeps everyone on track and aware of the work that is in their queue. **Official Response from Ruthvik Mugala (Vik):** > Hello Tyler, Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. As always, please reach out to support@kintone.com if you need any help. Sincerely, Vik - Kintone team ### 10. Amazing experience with Kintone and Kintone Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Kintone?** I really value having all our data consolidated in one place, as it has made it much easier for us to streamline our processes. I also greatly appreciate the support we receive from Tim—his assistance has been truly invaluable in helping us understand how to make the most of Kintone. **What do you dislike about Kintone?** We use Chobiit with our team and wish that Kintone was more accessible for the large amount of users we have as an organization. Linking from Kintone to Chobiit can sometimes be cumbersome. **What problems is Kintone solving and how is that benefiting you?** Kintone helps us to remove the need for many different spreadsheets that was causing us to lose a lot of our data or have different numbers in different places. It also allows us to very quickly see analytics at the push of a button, which has been helpful for our team both for reporting data and in staff supervision. **Official Response from Ruthvik Mugala (Vik):** > Hello, Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. And we will also relay your suggestion regarding Kintone's accessibility for more users as well as special kudos to Tim! As always, please reach out to support@kintone.com if you need any help. Sincerely, Kintone team ## Kintone Discussions - [How do I get started?](https://www.g2.com/discussions/how-do-i-get-started-8e70c677-4eaf-40b6-a1d1-3ad7adc89dab) - 1 comment, 1 upvote - [Can you really build apps without code?](https://www.g2.com/discussions/can-you-really-build-apps-without-code) - 1 comment, 1 upvote - [Do you offer any discounts to nonprofits/NPOs?](https://www.g2.com/discussions/3328-nonprofits-npos) - 1 comment, 1 upvote - [Do you have a free trial?](https://www.g2.com/discussions/3327-free-trial) - 1 comment, 1 upvote - [I know I can access kintone from the web but is there also a kintone mobile app?](https://www.g2.com/discussions/3326-mobile) - 1 comment, 1 upvote - [View Kintone pricing details and edition comparison](https://www.g2.com/products/kintone/reviews/kintone-review-333956?section=pricing&secure%5Bexpires_at%5D=2026-07-10+19%3A33%3A07+-0500&secure%5Bsession_id%5D=269cb1c1-ace2-4552-a28d-0f04190cb1c4&secure%5Btoken%5D=aded68213c7ae87e350c7c0a2a3d440d5e2ec27a3044a1ae180763e29818fec7&format=llm_user) ## Kintone Integrations - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) ## Kintone Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Setup** - Activities - Flows - Dependencies - Notifications **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Configuration** - Application Performance - Orchestration - Database Monitoring - Anomaly Detection - Network Security **Management** - Updates - Audit Trail - Integration **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Logistics** - Cross Docking - Receiving - Pick & Pack **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Data Control** - Data Migration - Data Synchronization - Data Security **Database Administration** - Provisioning - Governance - Auditing **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Analytics** - Worker performance - Error Tracking - Procurement analytics **Generative AI** - AI Text Generation **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Availability** - Scalability - Backup - Archiving - Indexing **Inventory Management** - Customer Portal - Cycle Counting **Security** - Data Masking - Authentication And Single Sign-On - Data Anonymization **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Data Management** - Data Replication **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top Kintone Alternatives - [Ninox](https://www.g2.com/products/ninox/reviews) - 4.7/5.0 (332 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - 4.6/5.0 (3,194 reviews)