Kigo is not a one-stop shop for all things vacation rental management, even though they might say they are, but the functions that Kigo does well, they do REALLY well. You can use them to keep record of all of your guest and reservation data, and to fill all the necessary roles for processing and confirming reservations. This includes inquiry management (through your website), data input, rental agreement automation, email triggers for follow up and pre/post stay information. It is a very easy to use platform, so long as you can hone in on the core functionalities that they fill for you. Review collected by and hosted on G2.com.

I experienced a lot of challenges and setbacks during implementation, hopefully in the past few years they have improved this process. I also had challenges with the channel management functionality as it related to booking.com and airbnb. They claim these issues have been resolved, but I no longer use kigo for that integration in the benefit of my business. Review collected by and hosted on G2.com.