I like that I can access my invoices from any device that has the app or on a web browser on any computer. The app has a very intuitive user friendly functionality to it. The monthly subscription is a very fair price for what you get, and anytime I have had an issue with the software or login problems, the customer service were very responsive and knowledgeable. If your a smaller company, this is a definite go to product to help keep you organized and professional looking! Review collected by and hosted on G2.com.
The main thing I dont like is the payment fees. I have my payment processing setup with stripe and I have to pay almost 5% collectively between the two platforms. Review collected by and hosted on G2.com.
Thank you so much for giving us your valuable feedback. We pride ourselves on providing outstanding customer support and we're glad to hear that you're getting issues resolved quickly. Did you know that you can add Online Payment fees to your invoices to help offset those processing fees? Here's a link to an article with instructions https://help.kickserv.com/article/92-online-payment-fees. Please reach out if there's anything we can help you with.