G2

Verified User in Government Administration

Enterprise (> 1000 emp.)

9/5/2019

"Easier to Use, Training and Support Always Available"

4/5

What do you like best about Khorus?

I find Spredfast successful. I have used similar platforms in my previous work and even in my current company, and nothing is comparable to Spredfast. The platform is intuitive, but when I'm confused or if I can be more productive, I use one for coaching. They are extremely useful. Review collected by and hosted on G2.com.

What do you dislike about Khorus?

The product is not capable of doing what I need, sometimes it's hard for the platform to do what I need for social listening and intelligence. Finding is not always intuitive if you don't know how to get what you need. While it is difficult to use it in certain situations, we have found that Spredfast is not a lack of functionality and talent, but a lack of training and experience using the platform that creates problems for us. Review collected by and hosted on G2.com.

Recommendations to others considering Khorus:

He has had successful relationships with various Spredfast teams, from the support team to our local market leader, strategy team. It can support you for the list of people and the expenses of the future. Our companies have similar cultures and core values. Review collected by and hosted on G2.com.

What problems is Khorus solving and how is that benefiting you?

It is a successful software that helps us manage social networks and communicate with our customers. Allows you to measure the effectiveness of each conversation. set up programs for content publishing, assign tasks, generate keyword searches, analyze and measure results. It is an ideal tool because it allows us to provide excellent customer service. It is easy to understand and staff have their own training to change their pages. In short, it is a great business support tool. Review collected by and hosted on G2.com.