
For us, Kertos is not just a compliance tool, but a real sparring partner: the privacy expert works through complex issues with us instead of just handing over templates. So we have a dedicated, personally reachable point of contact who understands our business model and are not dealing with an anonymous support queue. The experts have extremely fast response times, too. Even urgent requests get solid, reliable answers when it matters most.
I like the fact that Kertos advises us during the concept phase of new features (“privacy by design”), not just when problems arise. Review collected by and hosted on G2.com.
The initial platform setup requires some manual effort, and some platform features are still evolving. But the team actively relays our feedback into product development. Review collected by and hosted on G2.com.