G2

Patryk M.

Programista .NET

Small-Business (50 or fewer emp.)

7/23/2025

"Versatile and User-Friendly CMS"

5/5

What do you like best about Kentico?

Kentico strikes an excellent balance between ease of use and powerful functionality. The interface is intuitive. New users can quickly find essential tools without extensive training. I appreciate the flexible content editor, built-in multichannel marketing campaigns, and comprehensive e-commerce support. Integrations with popular systems (CRM, ERP, analytics) work seamlessly, and if any integration is missing, it’s straightforward to implement a custom connector from a developer’s perspective. The Kentico support team is responsive and knowledgeable, resolving any issues promptly. Review collected by and hosted on G2.com.

What do you dislike about Kentico?

The platform can be resource-intensive—larger deployments require robust server environments, which increases infrastructure costs. Configuring advanced modules (e.g., personalization or workflows) can be complex and demands careful study of the documentation. The admin UI occasionally lags as the database grows. It would be helpful to include more starter templates and a wider variety of built-in widgets in the base product. Review collected by and hosted on G2.com.

What problems is Kentico solving and how is that benefiting you?

Kentico unifies CMS, marketing automation and e-commerce into a single platform, eliminating content silos and accelerating campaign launches. Its Integration Bus and rich APIs let developers deliver custom connectors and features in hours instead of weeks. A centralized content repository and multichannel engine ensure consistent, personalized experiences across web, mobile and email, boosting engagement. Built-in caching, CDN support and microservice-friendly architecture prevent performance bottlenecks as traffic grows. By replacing multiple point solutions, Kentico lowers total cost of ownership and frees teams to focus on strategy rather than infrastructure. Review collected by and hosted on G2.com.

Response from Jonathan Kentico of Kentico

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Thank you for your thoughtful and detailed review! We're glad to hear Kentico’s intuitive interface, multichannel marketing tools, and seamless integrations are making a real difference for your team. Your feedback on the flexibility of the content editor and developer-friendly customization is especially appreciated.

You're right that larger deployments can demand more from server environments, and that some advanced modules require a deeper dive into the documentation. For streamlining those experiences, we recommend checking out the Kentico Xperience documentation for targeted guidance, and our DevNet Q&A for real-world implementation tips from the community.

We also appreciate your input on templates and widgets — expanding starter assets is a known priority and your suggestions help drive those improvements.

See how Kentico improved