G2

Jean A K.

Senior Outbound SDR Manager & Pipeline Operations Lead

Computer Software

Mid-Market (51-1000 emp.)

11/13/2026

"Game Changer for Outbound Cold Call Practice and Gatekeeper Objection Handling"

5/5

What do you like best about Kendo AI Sales Roleplay?

The most impactful capability for our SDR floor is how authentically Kendo AI replicates cold-call gatekeepers and skeptical prospects who try to brush reps off in the first 15 seconds. Instead of burning real prospect leads while testing new cold-call openers, our reps run daily 10-minute drills against realistic AI personas. The instant feedback on pacing, filler words, and value-proposition clarity makes daily coaching sessions far more targeted. Review collected by and hosted on G2.com.

What do you dislike about Kendo AI Sales Roleplay?

Setting up custom voice tones and background ambient noise profiles for specific outbound call scenarios took a few extra tweaks during initial setup. Adding more pre-built templates focused strictly on top-of-funnel cold call openers would make onboarding junior SDRs even faster. Review collected by and hosted on G2.com.

What problems is Kendo AI Sales Roleplay solving and how is that benefiting you?

It solves the challenge of call reluctance and slow ramp times among newly hired outbound reps. By giving SDRs a safe, realistic environment to practice tough cold-call objections before dialing live accounts, Kendo AI has noticeably improved our connect-to-meeting conversion rates while cutting down manual call-shadowing hours for managers. Review collected by and hosted on G2.com.