G2

Chris A.

Director of Data Science & Advisor

Computer Software

Mid-Market (51-1000 emp.)

9/25/2026

"Objective AI-Driven Simulation That Scales Communication Coaching and Objection Training"

5/5

What do you like best about Kendo AI Sales Roleplay?

Evaluating Kendo AI from a data strategy and coaching perspective, its conversational realism and objective feedback metrics stand out. We use the platform to simulate complex technical sales scenarios and objections for our partner-facing leads. What impresses me most is how naturally the AI avatars respond to nuanced conversational cues, allowing advisors to practice high-stakes objection handling repeatedly. It gives our team a structured, on-demand environment to refine their communication without taking up manual coaching hours. Review collected by and hosted on G2.com.

What do you dislike about Kendo AI Sales Roleplay?

The voice latency and speech evaluation are very solid overall. Occasionally, during multi-turn technical objections, the AI agent can repeat a similar pushback statement twice before transitioning to the next scenario prompt. A slightly more adaptive prompt memory during lengthy roleplay sessions would make the conversational flow even smoother. Review collected by and hosted on G2.com.

What problems is Kendo AI Sales Roleplay solving and how is that benefiting you?

Prior to implementing Kendo AI, scaling personalized communication practice required hours of 1-on-1 manual roleplaying with senior team members:

Scalable Skill Building: Kendo AI solved this by offering repeatable, on-demand roleplay simulations backed by automated scoring.

Coaching Efficiency: It flattened the onboarding learning curve, eliminated manual coaching bottlenecks, and gave our team complete confidence during technical client interactions. Review collected by and hosted on G2.com.