![Erika H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika H.")
EH

Erika H.

Director of Internal Operations

Mid-Market (51-1000 emp.)

3/12/2026

"Powerful Shared Inbox with Smart Email Assignment Automations"

4.5/5

What do you like best about Keeping?

- Automations for email assignments

- A true shared inbox

- Multiple inboxes in one place

- Notes and activity section Review collected by and hosted on G2.com.

What do you dislike about Keeping?

- Difficult to track when someone is communicating with you on notes

- Can't use the +email feature to add someone to an email without hiding who all is on the email for future emails

- Understanding who is on the email is not overly intuitive

- Emails can get lost without really understanding why to avoid it in the future

- Can't integrate with SalesForce

- Cost is same for managers that aren't really using Keeping but need to monitor as a manager Review collected by and hosted on G2.com.

What problems is Keeping solving and how is that benefiting you?

- Reduces how many emails each employee has to read

- Eliminates confusion about who is responsible for what email

- Prevents multiple employees from responding to the same email at the same time Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 68 reviewers think of Keeping

4.5 out of 5 · Verified reviews from real users

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