Helpful support team, answers questions in a timely manner. This is crucial when meeting payroll deadlines and run into an issue or need something clarified.
Software is easy to navigate.
Has everything from breaks to scheduling to vacation/sick pay - including reports!
Keeps all HR forms in one place, can track new hires paperwork easily and see at any givne time what is completed and what is missing. No more chasing people down to ensure paperwork is complete. Review collected by and hosted on G2.com.
My only issues currently are when adding cash tips & gratuity, there is a drop down at the top that makes you select the date. This does not auto populate to the employees and it makes you select the date each time.If you forgot to enter the date at the top and enter it AFTER you entered in all the employees, it clears the entire screen and have to start over. The date was added in the past few months and has made adding tips frustrating if you forget the top date.
Employees can clock out for a break. If they miss a punch there is no way in the system to change that time. You have to change the total break amount under clock approvals. Example: employee takes a 10 min break at 9:00am. They forget to clock back in and clock in at 10:00am. It shows a 60 minute break and no way to change the clocked time, just the total amount of time - causes a margin of error when having to manually figure out total break times. Review collected by and hosted on G2.com.