
The things that are most helpful is the ease of katana. To me it feels very fluid and easy to use and allows for more clear use of the product. When you dont have to have tons of questions on how to use it that allows me to be more efficient with my time. I love that i can use my claude account to work with Katana. It makes it finding PO's or parts even more simple. The system is very accurate and you can trust it as long as you are putting everything in everything accurately. I love that it integrates with shipstation and shopify as well. makes me sales team happy and myself. Review collected by and hosted on G2.com.
Without using my AI, the thing that drives me insane is trying to find the PO where I ordered specific items. I have multiple vendors where I order different things, and trying to track down when I ordered them and how many I ordered is a nightmare. I also dont like that there are no ways to communicate with me team through katana. Sales team cant let procurement know there is a new order, Procurement team cant let Production and install teams know there part is on order or has been received. I would love better handoff communication. Review collected by and hosted on G2.com.