ALEJANDRO P.
AP
Senior Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Prospects show up already knowing the product"
5/5
What do you like best about Karumi?

Our demos just work now. Before, our sales team was constantly dealing with broken logins or test data that someone had messed up. Now we can send prospects a link and they can try the product on their own, with the AI guiding them through it.

I also like being able to see what people looked at before we talk to them. It helps make our sales calls shorter and more productive. Setup did take a little time, but their team was helpful and quick to respond whenever we had questions. Review collected by and hosted on G2.com.

What do you dislike about Karumi?

Keeping the demo in sync with our product was the hardest part at first. We ship updates frequently, and whenever a screen changed, a few steps in the demo would no longer match. We’d catch it, let their team know, and then wait for an update. That’s fine occasionally, but it starts to add up when you’re releasing every couple of weeks.

To be fair, they’ve gotten much faster, and most changes are now picked up without us having to do anything. Still, I’d really like a straightforward way to review those mismatched spots and fix them ourselves when needed. Review collected by and hosted on G2.com.

See what 10 reviewers think of Karumi

4.9 out of 5 · Verified reviews from real users

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