G2

Jaimin K.

Content Manager

Small-Business (50 or fewer emp.)

9/2/2026

"Faster demos, and better data coming back"

5/5

What do you like best about Karumi?

Coverage, honestly. We're a small team in one time zone selling to people in about nine. Karumi gave us demo coverage we couldn't have hired for. The multilingual piece surprised me the most. I turned on Spanish and German mostly to see if it would embarrass us, and the calls held up well enough that we now run them by default. What makes it work is how much context you can feed the agent. We loaded our messaging doc, the objection playbook, and our product URL, and it stopped sounding like a chatbot reading features and started sounding like someone who understood the problem we solve. Review collected by and hosted on G2.com.

What do you dislike about Karumi?

I want more control over attribution and reporting than I currently get. The call data is genuinely useful, but I end up pulling it into a spreadsheet to slice it the way I want by campaign and channel. Native reporting that maps demo outcomes back to source would save me a recurring hour every week. Review collected by and hosted on G2.com.

What problems is Karumi solving and how is that benefiting you?

We were losing demo requests to lag. Someone raised their hand, waited days for a calendar slot, and cooled off or went to a competitor. Karumi collapses that into the same session, so my campaigns get judged on whether the message landed rather than on sales capacity. It also gave us round-the-clock multilingual coverage we had no realistic path to hiring for.

The benefit I didn't expect is the feedback loop. Every demo comes back with a transcript and a read on what that prospect cared about, so I can finally see what buyers from each channel actually want. That's driven two landing page rewrites so far, and reps now open calls already knowing what the prospect looked at. Review collected by and hosted on G2.com.