G2

Katia S.

EMEA Product Training Manager

Enterprise (> 1000 emp.)

9/29/2026

"Big Time-Saver: Fast AI Course Authoring, Flexible Journeys, and Responsive Support"

5/5

What do you like best about Juno Journey?

The AI authoring is a big time-saver for a small team like ours. We can go from source material to a structured course quickly with Jaden. The new MCP connector goes further: it lets us build and manage learning in Juno directly from Claude, and one of our team members is already using it to build a new-hire onboarding journey.

I also like how flexible the building blocks are. We use journeys, quizzes, surveys and Events together to run certification programs and manager-led training, both in person and virtual. Managers get their own view of their team's progress.

The people behind the product. Support turnarounds are consistently fast, and our CSM works as a real partner. When we brought him a complex requirement, a skills-based onboarding model with self and manager evaluations, he didn't push an off-the-shelf answer. He took the time to consult the product team and came back with a solution that fit how we actually work. Review collected by and hosted on G2.com.

What do you dislike about Juno Journey?

There is no native 180° evaluation (self plus manager). That feature would be a big win for us. Review collected by and hosted on G2.com.

What problems is Juno Journey solving and how is that benefiting you?

Our L&D team is very small, yet we support a global commercial organization of around 2,500 sales and service users. Juno lets us scale content creation, onboarding and certification without adding headcount.

It is helping us replace one-size-fits-all onboarding with personalized, skills-based paths. A junior seller, a hire from a competitor and an internal technician moving into sales each need something different, and we're moving our Excel-based skills matrix and onboarding checklists into Juno so each person gets the right training.

It also helps us show the value of L&D to a very data-driven leadership team. Post-training surveys, completion analytics and manager visibility give us leading indicators of impact, and managers can take a more active coaching role. The platform's value is such that other departments, including HR, EHS, Finance and IT, are beginning to use Juno more widely. Review collected by and hosted on G2.com.