G2

Hannah W.

Office Administrator

Small-Business (50 or fewer emp.)

10/1/2026

"A solid system for collecting signatures"

4/5

What do you like best about Jotform Sign?

Grateful for the amount of fields Jotform Sign has to pick from when setting up a document. Coming from another software company who had about 5 fields to use, that is super appreciated. Also love the ability to name each field specifically. And the AI form filler feature is always super fast and spot on to which fields need to go where! Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

One downside I've noticed is that when a new employee is signing the documents, they can bypass the "required fields" and not fill those out just by clicking "sign and submit" at the top. Jotform will let them submit without all the required information. Also don't love the feel of the documents when someone is filling them out on their phone. I have tested signing the PDF documents on my phone before, and the question boxes just pop up on the screen so you can't see anything else/the rest of the document while you're filling out a field. Not super user-friendly on the side of the person signing. Last thing, their checkbox field could use some work. When I get a document come back signed, I rarely ever get a checkbox field filled out and after testing it myself, it seems it's just not easy to click/select. Review collected by and hosted on G2.com.

What problems is Jotform Sign solving and how is that benefiting you?

The good thing about using Jotforms Sign is that we can bring most of our onboarding documents in house now, have them in one spot along with our Jotform Forms, and integrate them all with a workflow. In the past we had been using Docusign for sign docs and Jotform for forms. Now using Jotforms for everything has saved us so much money AND simplified things so we only have to go to one place for onboarding new hires. Review collected by and hosted on G2.com.

Response from Richie Pareja - Contractor of Jotform Sign

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Hi Hannah,

Thanks for your excellent review. We’re thrilled to hear that you appreciate the wide variety of fields available when setting up your documents, especially compared with the more limited options you’ve experienced with other platforms. Regarding bypassing the required fields, we can't seem to replicate the issue at our end. But we would like to investigate this issue further. Feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.