FM
Small-Business (50 or fewer emp.)
"Streamlined Club Operations, but Event Attendance Tracking Falls Short"
5/5
What do you like best about Join It?

I like how easy it is to train our front-desk staff to check people in. We can scan members’ QR codes and send digital ID cards to their phones, which speeds up check-in and simplifies the operation, even with all our different membership types. Our event calendar keeps members notified about what’s happening, and people can sign up through a link that brings them to our Join It website. Most people find the website easy to use. I also find it simple to create groups and events, and the team helped us move everyone over from a CSV in about two hours. Review collected by and hosted on G2.com.

What do you dislike about Join It?

I wish I could see at a glance how many people have signed up for each event. We sometimes reach capacity and turn people away because we don't know how many are coming. I haven't discovered whether that feature is available, and my staff hasn't either. A bulletin board where I could post notes for members to review quickly would also be useful. When we moved over, we had a bunch of duplicate records to remove, which took a few days. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi Frank, thanks for the five-star review and for sharing such thoughtful feedback! It’s great to hear that QR check-in and digital membership cards are making life easier for your front-desk team and members.

Knowing how many people to expect matters, especially when events reach capacity. Please book a free one-to-one membership strategy consultation here via this link: https://calendly.com/d/cxnd-qdp-8vb/membership-strategy-consult?month=2026-08, so we can review your event setup and clarify the registration options available to you

Thanks for choosing Join It and helping us understand what would make running your club easier!

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4.7 out of 5 · Verified reviews from real users

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