Good CRM to capture and coordinate jobs and candidates. From what I understand, despite some limitations it seems to still be better than the competitors. Review collected by and hosted on G2.com.

'Skilling' candidates (ie tagging/ coding/ categorising them) is manual and clunky. Often getting missed. This means conducting a narrow search among thousands of similar candidates becomes difficult.

Also using helpdesk is often a frustrating exercise. There are a couple of brilliant people, but many who assume you're an idiot who didn't already try the obvious and basic fixes before logging a ticket. Also all help is via tickets, impossible to get them on the phone. Review collected by and hosted on G2.com.