--- title: Jira Reviews meta_title: Jira Reviews from February 2025 meta_description: Read the most recent reviews of Jira from February 2025. aggregate_rating: rating_value: 4.3 review_count: 7888 scale: '5' date_modified: '2026-07-19' parent_category: name: Development url: https://www.g2.com/categories/development --- # Jira Reviews **Vendor:** Atlassian **Category:** [Product Management Software](https://www.g2.com/categories/product-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 7,888 ## About Jira Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organization — from product to marketing and beyond — is empowered with the flexibility to work the way they want. And by seamlessly bringing that work together, Jira allows you to manage projects cohesively in one place. - From short projects to large cross-functional programs, break big ideas down into achievable steps. Organize work, create milestones, map dependencies, and let AI handle the heavy lifting. - Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. - Visualize work with lists, boards, calendars, and more. Make workflows for any process and integrate with the tools you love. - Get visibility into project progress, understand risks, and surface insights from real-time data to ensure delivery in on-time and in budget. Jira provides cross-functional planning and visibility that aligns work to outcomes — so that every team is able to deliver big ideas, together.  ## Jira Pros & Cons **What users like:** - Users appreciate the **ease of use** of Jira, finding its interface intuitive and customizable for efficient project management. (1157 reviews) - Users highlight Jira's **real-time tracking and effective collaboration** , making it essential for structured project management. (857 reviews) - Users value the **customizable task tracking** in Jira, enhancing team efficiency and clarity in project management. (801 reviews) - Users value the **powerful integrations** in Jira, enhancing task management and collaboration across various platforms. (724 reviews) - Users value the **customizability and clarity** of Jira, enhancing project tracking and teamwork efficiency. (590 reviews) - Users value the **extensive integrations** offered by Jira, enhancing collaboration and streamlining project management across teams. (585 reviews) - Users value the **team collaboration** features of Jira, which enhance communication and efficiency across various departments. (566 reviews) - Customization (520 reviews) - Easy Integrations (402 reviews) - Easy Integration (357 reviews) **What users dislike:** - Users find a significant **learning curve** with Jira, as its complexity and features often confuse new users. (682 reviews) - Users find Jira's **complexity overwhelming** , struggling with its many options and navigating through intricate processes. (504 reviews) - Users find Jira's **steep learning curve** challenging, with a complex interface that can be disorienting for beginners. (455 reviews) - Users find Jira to be **overwhelming** , particularly due to its steep learning curve and complex customization options. (344 reviews) - Users experience **slow performance** with Jira, facing lag and issues during ticket transitions, especially with multiple projects. (327 reviews) - Complex Usability (295 reviews) - Beginner Difficulty (285 reviews) - Slow Loading (221 reviews) - Limited Features (180 reviews) - Users find Jira to be **expensive** , particularly for larger teams and projects, impacting overall affordability. (179 reviews) ## Jira Reviews ### 1. Easy to Use and a Big Help for Fix Versions and Change Requests **Rating:** 5.0/5.0 stars **Reviewed by:** Indoberto L. | Salesforce DevOps II, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Jira?** I like it because it’s very easy to use. Since I’m a release manager, it helps me a lot with fix versions and with the change request process. **What do you dislike about Jira?** I have the app on my phone, where I can review tickets and CRs and change their status. However, when I want to review a fixed version, it tries to take me to the web version, and using that from a phone isn’t very useful. **What problems is Jira solving and how is that benefiting you?** Because we work under the Agile methodology, Jira is very good at versioning and sprint management, which are the features we use the most. ### 2. Jira Brings Clarity and Organization to Our Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Suman R. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Jira?** It helps us find blockers faster and understand what needs attention. For a business, this makes work more organized and the team more responsible. Before this, things were messy and we didn’t know who was doing what. With Jira, we can see the full workflow, plan our sprints, and track progress much better **What do you dislike about Jira?** honestly, Jira is not perfect. Sometimes it feels too complicated, especially for someone who is not technical. There are too many options and screens, and setting up workflows takes a lot of time. **What problems is Jira solving and how is that benefiting you?** Jira solved big problems for us like task tracking, transparency, and better planning. But on the other side, it still has issues like complexity, slow speed, and too many features that we don’t always need. Still, it does the main job well and helps us manage work in a more clear way. Jira made everything more clear by putting all issues, bugs, and tasks in one system where everyone can see the progress. It also helped us plan our sprints better and understand which tasks are blocked or getting delayed. Basically, it fixed the problem of messy project tracking and made our workflow more organised and easy to follow. ### 3. Jira Keeps Work Centralized, Organized, and Easy to Track **Rating:** 5.0/5.0 stars **Reviewed by:** Marian C. | Marketing Coordinator, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Jira?** What I like best about Jira is how well it centralizes work and keeps everything organized and visible. It makes tracking tasks, bugs, and progress easy, while allowing teams to collaborate clearly through comments, workflows, and status updates. The flexibility to customize boards, workflows, and reports also helps teams adapt Jira to their specific processes without losing structure. **What do you dislike about Jira?** What I dislike about Jira is that it can feel overwhelming at times, especially for new users. The interface and number of configuration options can make simple tasks take longer than necessary, and too many fields or workflows can add unnecessary complexity if the tool isn’t well managed. It can also feel slower or cluttered in large projects with many tickets. **What problems is Jira solving and how is that benefiting you?** Jira solves the problem of scattered work and lack of visibility by centralizing tasks, bugs, and requests in one place. This benefits me by making priorities, ownership, and progress clear, improving collaboration across teams, and helping ensure issues are tracked, followed up on, and resolved on time. ### 4. Essential tool for transparent sprint planning and team alignment **Rating:** 4.5/5.0 stars **Reviewed by:** Amber D. | Data Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Jira?** Jira excels at keeping our entire data engineering team on the same page for sprint planning, task assignments, and daily status tracking. The customizable dashboards and detailed ticket features allow us to break down complex workflows, monitor progress, and ensure we meet our deliverables on time. Integration with other Atlassian products like Confluence and Bitbucket streamlines our development cycle, making documentation and code reviews part of a unified workflow. For cross-functional projects, Jira’s advanced filtering and tagging capabilities help us manage dependencies effectively and avoid bottlenecks. **What do you dislike about Jira?** While Jira is powerful, it can sometimes feel overwhelming for new users due to its rich feature set and occasional UI clutter. Setting up automations or configuring permissions for different boards can be confusing, requiring extra time and admin support. The mobile app is functional but not as fluid as the desktop experience, lacking some advanced controls needed for more granular updates during on-the-go troubleshooting. **What problems is Jira solving and how is that benefiting you?** Jira solves the challenge of clear communication between teams by providing a centralized platform for planning, documenting, and executing sprints. It improves team accountability, reduces missed deadlines, and streamlines reporting for leadership. The ability to link tickets across projects ensures that blockers are surfaced early, helping us maintain project velocity and transparency. ### 5. Clear Organization and Efficient Collaboration in Jira **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel G. | Quality Manager, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Jira?** What I like most about Jira is the way it organizes tasks and projects in a clear and structured manner. It facilitates progress tracking, team collaboration, and provides a realistic view of what is being done and what is still missing. **What do you dislike about Jira?** What I like least about Jira is that the tool can be complex and cumbersome for simpler tasks. The number of configurations and options sometimes makes it less intuitive to use, especially for new users or smaller teams. **What problems is Jira solving and how is that benefiting you?** Jira solves organization and task management issues, preventing delays and confusion in the workflow. It benefits me by bringing more clarity, productivity, and focus, with everything centralized in one place. ### 6. Intuitive, Familiar Interface But Tricky to Connect Across Teams at Non-Linear Orgs **Rating:** 3.5/5.0 stars **Reviewed by:** Alphonse T. | Senior Manager, Global Communications, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Jira?** The Jira interface mimics that of other popular task and priority management tools/platforms (like Trello, MS Planner) so that made it easier to navigate because of the similarities and intuitive nature of the website for ITDP's purposes (which was OKR tracking primarily). **What do you dislike about Jira?** It was difficult to understand how various tasks and key results leveled up to broader team and organizational goals. The layout and interface could have included more connections between and across teams for organizations that are not necessarily organized linearly. **What problems is Jira solving and how is that benefiting you?** It was integrated into our Okta identifying software so that made it easy to access for reporting. It was also the primary OKR and progress tracking platform we used across the organization before we made the switch. ### 7. Flexible Visualization with Export to Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Danilo . | Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Jira?** I like the various possibilities for viewing boards in Jira, where I can see the same ticket information in different ways, such as in a Kanban board or a detailed list, for various analysis purposes. This flexibility is very important for my work, allowing me to adapt the view according to my needs. Additionally, the initial setup of Jira was quite easy, with most functions being easy to understand, which greatly facilitates the use of the software on a daily basis. **What do you dislike about Jira?** The export of data through a spreadsheet could be easier to select the fields you would like to export, it is very complex and not very intuitive. **What problems is Jira solving and how is that benefiting you?** I use Jira to organize and record warranties, solving the problem of open tickets in after-sales and storing all the dealings in one place, with various viewing options for analysis. ### 8. JIRA Keeps Our Agile Team on Track with Clear Visibility and On-Time Delivery **Rating:** 4.5/5.0 stars **Reviewed by:** Patricia P. | CEO and Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Jira?** JIRA helped our development team stay on track with our agile product delivery schedule, even while working remotely. It provided a level of visibility that was crucial for meeting our timeline goals. As a result, our go-live was completed on time, supported by the scheduling and transparency this platform offered. **What do you dislike about Jira?** JIRA is easy to use, with intuitive features that helped my team know exactly where to go to stay on track for product deployment. **What problems is Jira solving and how is that benefiting you?** Before JIRA, we were constantly backtracking just to stay focused on our delivery timelines. After JIRA, we had much better visibility into feature deployments, which made them easier to manage and helped lower our anxiety around timelines. ### 9. Powerful Tool with Customization, Needs UI Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Vikas N. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Jira?** I find Jira to be a powerful and reliable tool for managing projects and tracking issues across our team. It is especially effective for agile workflows, including in planning, backlog grooming, and tracking. The customization options for workflows and fields are beneficial. I appreciate the strong support for agility and the detailed reporting and dashboards for tracking process and progress. Additionally, I like the seamless integration with tools like Bitbucket, Slack, and the conference alerts. **What do you dislike about Jira?** The main thing is the user interface can feel overwhelming for new users, and it can be improved. Also, the initial setup and configuration require some time, as well as some extra cost. Performance can also slow down with very large projects and instances. **What problems is Jira solving and how is that benefiting you?** Jira effectively manages projects and tracks issues for our team, especially with agile workflows. It supports sprint planning, backlog grooming, and has strong integration with Bitbucket, Slack, and Confluence. It also provides detailed reporting and dashboards for tracking progress. ### 10. Powerful Project Management with Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham P. | Software developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Jira?** Jira's structure is perfect for breaking large projects into epics, stories, and tasks with clear ownership. You can tailor workflows, statuses, transitions, and conditions to perfectly match your team's processes. Integrates with Confluence, Bitbucket, GitHub, Slack, Figma, Sentry, and hundreds of other tools. Scrum and kanban boards are simple to use and support sprint planning, backlog grooming, and burndown tracking. **What do you dislike about Jira?** Custom workflows, fields, schemes, and permissions can feel overwhelming for beginners. When dealing with thousands of issues and task updates, the UI sometimes lags. Managing roles, access rights, and project-level permissions requires careful planning. Cost rises as more users and apps/add-ons are added. **What problems is Jira solving and how is that benefiting you?** Teams don't need scatters, spreadsheets, or documents; everything lives inside Jira. Managers get real-time insights into what's in progress, Whats's blocked, what's ready for review, and who's assigned that. Better sprint planning and agile execution for teams can be estimated using story points, tracking sprint commitments, and identify bottlenecks. ### 11. User-Friendly with Great Integration, Needs Custom Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Aniket R. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Jira?** I use Jira for Project Management and Service Delivery every day. I appreciate its ease of use, which makes it simple to break down tasks, track due dates, and monitor progress. I also like how it integrates with other tools, which enhances my workflow. The initial setup was quite easy too. **What do you dislike about Jira?** The Jira reporting is not up to the mark. There are currently pre-built reporting templates. Ideally, Jira should allow us to build custom reports based on our requirements. **What problems is Jira solving and how is that benefiting you?** I use Jira to break down tasks by request type, track due dates, and monitor progress. It eases integration with other tools and is easy to use. ### 12. Powerful Project Management, but Challenging Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Jira?** I find it easy to add users and configure workflows on different projects as required. It provides dashboards for senior management, which gives a clearer view across the board on what work is done. **What do you dislike about Jira?** On the admin side, it gets a little tricky. The training is a little difficult and understanding issue schemes, screens, configuration setup, and different projects can get tedious. Setting up each project with a different work scheme, issue types, screens, and what not wasn't easy at all. **What problems is Jira solving and how is that benefiting you?** I use Jira for tracking work items, managing projects, and configuring workflows. It's easy to add users and build dashboards for a clearer project overview. ### 13. Jira Makes Project Management, Bug Tracking and Git Branching Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Sarath N. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Jira?** Project management has become much easier since I started using Jira, and handling tasks across different projects is also straightforward through it. We integrated Git with Jira, which made it even easier to create the specific branch from the required repository for each ticket. **What do you dislike about Jira?** One downside of Jira that I’ve noticed is the user experience. Even though most of the features are useful, the overall interface can still be confusing for users. The positioning of the action buttons needs to be updated, because it isn’t always clear where to click next. I’m also often confused about the difference between tasks and sub-tasks, and I think this area needs to be improved in a clearer, more user-friendly way. **What problems is Jira solving and how is that benefiting you?** Project management at the sprint level works well for us. We run 2-week sprints, and we can track the work by creating multiple tickets. We also do a daily stand-up to follow up on progress and keep everything aligned. Our QA team uses it to create bug tickets, which makes it easier to track issues and update their status for developers. ### 14. Jira Makes Work Visible and Release Tracking Manageable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Jira?** Jira excels at making work visible. You always know what’s planned, what’s in progress, and what’s blocked. The way Jira enforces ownership is underrated, every task has a clear assignee and status, which reduces ambiguity. I find Jira especially strong during release cycles; tracking scope changes, late bugs, and spillovers becomes manageable. Custom fields and workflows allow teams to capture the information they actually need, not just generic task details. Jira’s history and activity logs are valuable during debugging, you can see exactly what changed, when, and by whom. **What do you dislike about Jira?** Jira can feel rigid if workflows are not designed thoughtfully upfront. Performance can degrade slightly in projects with very large backlogs. **What problems is Jira solving and how is that benefiting you?** Replaces informal tracking (emails, chats, spreadsheets) with a structured system of record. Makes dependencies and blockers visible early, reducing last-minute surprises. Helps QA and product teams understand release impact by clearly linking bugs to features. Preserves historical context, which is useful for retrospectives and audits. Enables predictable execution by aligning planning, development, and testing in one place. ### 15. Flexible Agile Tracking and Reporting for Big Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Soundararajan K. | Test Lead, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Jira?** Jira’s main advantages are its flexibility, strong tracking features, and deep support for Agile ways of working. It provides ready‑made reports (sprint reports, velocity charts, burnup/burndown, cumulative flow, time tracking) to monitor progress and team performance quickly Easy to collaborate with big teams **What do you dislike about Jira?** Slowness. At times Jira is very slow since we migrated to Jira cloud from on prem instance **What problems is Jira solving and how is that benefiting you?** Jira mainly solves problems around chaotic project tracking, poor visibility, and weak collaboration; the benefit is more predictability, faster delivery, and clearer accountability for work. ### 16. Robust Project Management with Easy Search and Smooth Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Vishwas S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Jira?** I like Jira's searching feature where I can search for things very easily, and I get all the required updates. This keeps me always on top of my project and helps track how resources are functioning. Also, the initial setup was very easy because the guidance was there, making the process smooth. **What do you dislike about Jira?** Maybe it is a bit slow. That's the only, only thing I can think of now. **What problems is Jira solving and how is that benefiting you?** Jira makes project management manageable by clearly indicating who is the reporter and assignee, task location, and status. The searching feature is great for easily finding things and staying updated, which helps me stay on top of my projects and resources. ### 17. Jira Keeps Our Projects on Track with Epic-Linked Tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Jira?** Jira has been very beneficial for me to use as a project management tool. I can keep track of the work my team is doing by having tasks linked to an Epic ticket and make sure that progress is continuously being made. **What do you dislike about Jira?** Jira can be a little overwhelming behind the scenes when I need to make adjustments to my workflows. There are a lot of options and it can sometimes be hard trying to find the right setting I need to adjust. **What problems is Jira solving and how is that benefiting you?** Jira provides a high level overview of the tasks and projects my team is working on. Each column shows the status of the issue being worked on and without opening the ticket and reading the details I can know where things are at from a glance. ### 18. Powerful Issue Tracking and Seamless Integrations for Agile Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Arbaz T. | Sr. Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Jira?** What I like best about Jira is its powerful issue tracking and workflow customization. It gives full visibility into tasks, priorities, and progress, making Agile planning and sprint management very effective. The strong integration with tools like Confluence, GitHub, and CI/CD pipelines keeps the entire development process in one place. It's easy to use, customer support is good and I daily use it for my tasks tracking. **What do you dislike about Jira?** What I dislike about Jira is that it can feel overly complex and heavy, especially for small teams. Initial setup and workflow configuration take time, and too many fields or permissions can slow things down. **What problems is Jira solving and how is that benefiting you?** It helps teams plan, prioritize, and track progress through sprints and backlogs with clear ownership. As a result, it improves visibility, accountability, and delivery predictability for both developers and stakeholders. ### 19. Powerful Integration, Steep Learning Curve for Non-Tech Teams **Rating:** 3.5/5.0 stars **Reviewed by:** Vignesh M. | Internal Audit Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2026 **What do you like best about Jira?** I like Jira's ability to connect with downstream systems and track changes or requests. Using the API from upstream, we connect with Jira, allowing our business technology team to enable the auto-creation of tickets. This makes it easy for us to track any request without having to ask for status updates. Additionally, the initial setup of Jira was easy. **What do you dislike about Jira?** It's not quite user-friendly for users apart from the engineering team or team from a tech background. Non-engineering team requires time to learn how to create a Jira ticket and how to use it. **What problems is Jira solving and how is that benefiting you?** I use Jira for tracking changes, approvals, and compliance evidence. It connects with downstream systems via API, allowing ticket auto-creation and easier tracking of requests without hassle. ### 20. Jira is easy tool for tracking, project management and dashboards **Rating:** 5.0/5.0 stars **Reviewed by:** Subhangi P. | Junior Java Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Jira?** It helps me keep track of tickets in both Scrum and Kanban. Both our business team and our engineering team use it. **What do you dislike about Jira?** The latest UI enhancements aren’t good. It feels like too much of a fancy tool to use, rather than something straightforward. Also, some reports are missing real-time data. **What problems is Jira solving and how is that benefiting you?** It’s our primary tool across different functions for tracking work. Our engineers and product team use it for standups and to run Scrum calls, and the CS team uses it for daily standups as well. ### 21. Exceptional Task Tracking and Team Alignment **Rating:** 5.0/5.0 stars **Reviewed by:** Sushant G. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Jira?** What I like best about Jira is how well it helps in tracking tasks and progress. Everything is clearly organized into tickets, statuses, and priorities, so it’s easy to know what’s pending, in progress, or done. It keeps the team aligned and makes planning and follow-ups much easier. **What do you dislike about Jira?** At times, Jira can seem somewhat heavy and overly complex, particularly when handling straightforward tasks. The abundance of fields and options may slow down the process, and the user interface occasionally appears cluttered. **What problems is Jira solving and how is that benefiting you?** Jira solves the problem of tracking work and progress in a structured way. It helps manage tasks, bugs, and feature requests in one place. This benefits me by giving clear visibility on what needs to be done, who is working on it, and the current status, which reduces confusion and improves planning. ### 22. Too Complex for Small Design Tasks Despite SReally Helpful for Managing Daily Design task **Rating:** 2.5/5.0 stars **Reviewed by:** Dharmik K. | Graphic designer and UI Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Jira?** I like Jira Ui is very simple and professional for users. Project process batter he. **What do you dislike about Jira?** One thing I dislike about Jira is that sometimes it can feel a little complex for small design tasks because there are many features and workflows. visible in my screen. **What problems is Jira solving and how is that benefiting you?** Jira solves problems like task confusion, missed deadlines, and scattered feedback. ### 23. Enhances Task Structure, Needs Easier Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Sebastian R. | Senior CRM/ Automation specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Jira?** I like Jira because it allows every stakeholder within the company to communicate clearly over different projects through ticketing. Every issue can be addressed separately and there is no time wasted on getting the information of the task. Everything is transparent and clear for all to see, which means no discussions about whether or not you did the assignment. You can connect different tickets to your epic, enabling you to build towards a goal and ensuring everyone knows what, why, and how we are doing what we're doing. It helps us structure our work, making it less time-intensive and improving priority focus, especially with so many ad-hoc requests coming in. **What do you dislike about Jira?** I find the form for filling in tickets could be more customizable. It's good in some situations but can be a little slow in the setup. The initial setup of Jira was difficult for me since I had no prior experience, making it time-consuming to go through all of the variables to get to my eventual board. **What problems is Jira solving and how is that benefiting you?** Jira allows us to structure work efficiently, improving priority focus and reducing time spent on tasks. It provides clear communication via ticketing, ensuring transparency and alignment on project goals and progress. ### 24. Exceptional Task Tracking and Organization Features **Rating:** 5.0/5.0 stars **Reviewed by:** SAHIL V. | Software developer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Jira?** To start, the name immediately reminds me of Indian masala, which makes it quite memorable. On the technical side, this tool has already established a strong reputation for reliable task tracking. I appreciate how it allows you to create tasks and organize them into different categories, such as stories, bugs, and tasks. There is also a sophisticated feature that enables you to document what was accomplished in previous releases. Furthermore, you can track important details like who developed each item, when it was completed, and which tasks were assigned to each developer or team member. **What do you dislike about Jira?** Having the ability to use an Excel sheet to automatically track our tasks and import the entire file would be extremely helpful. This feature would make it much easier to monitor information clearly at every stage of the process. **What problems is Jira solving and how is that benefiting you?** This tool helps you manage tasks, bugs, and a range of other items, making it easier to monitor how many are still unresolved and to estimate when they might be completed. ### 25. Essential Tool for Defect Logging and Team Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Chaitanya P. | Automation Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Jira?** I like the new AI feature in Jira that helps improve description by transforming my one-liner issue descriptions into detailed descriptions about issues. The initial setup of Jira was easy and good, and now everyone in the company uses Jira like a daily routine. I also find it valuable for bridging communication between developers and testers by providing a proper channel to track issues. **What do you dislike about Jira?** I think the filters and analytics in Jira could be improved to provide more insights. **What problems is Jira solving and how is that benefiting you?** Jira acts as a bridge between developers and testers, allowing us to communicate issues with proof and a proper channel to track them. The new AI feature helps me write detailed descriptions just from one-liners. ### 26. Great for Ticketing: Intuitive UI, Helpful Filters, and Solid Documentation Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Moises S. | Support Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Jira?** It’s great for creating tickets for tasks or incidents within the company. The user interface is very helpful and self-explanatory, with plenty of filters and lots of integrations for documentation. **What do you dislike about Jira?** At the moment there are no issues that I have found with Jira that I do not like. **What problems is Jira solving and how is that benefiting you?** Documentation issues were solved by that and for future reference all incidents and issues are better to be reviewed ### 27. Empowers Agile Teams with Structure and Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Theo P. | IQOS Club Manager, Consumer Electronics, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Jira?** As an employee, I value how Jira brings structure and transparency to our complex workflows while supporting agile methodologies. The platform makes it easy for diverse teams to collaborate by offering clear visibility into project progress, priorities, and dependencies. Tools such as backlog management, sprint planning, and Kanban boards help us remain aligned and deliver value efficiently. Additionally, Jira’s integration with tools like Confluence and ServiceNow streamlines our change management and documentation processes, which helps reduce bottlenecks and enhances governance. **What do you dislike about Jira?** One of the primary disadvantages of Jira is its complexity and the steep learning curve it presents. Although it provides robust features for agile project management, setting up workflows, permissions, and boards frequently demands specialised expertise, which can hinder new users from adopting the platform quickly. Furthermore, the abundance of options and customisation choices in Jira can be overwhelming, often leading teams to complicate their processes rather than simplify them. **What problems is Jira solving and how is that benefiting you?** In the past, our teams faced challenges due to the use of separate tools for planning, testing, and tracking incidents. With Jira, these processes are now unified within one platform, enabling us to handle test cases, scenarios, and defects more efficiently. This centralisation not only aids in maintaining audit compliance but also guarantees that every project-related activity is thoroughly traceable and well-documented. As a result, operational risk is reduced and the overall quality assurance process is enhanced. ### 28. Structured, Flexible Jira for Custom Workflows and Sprint Planning **Rating:** 4.5/5.0 stars **Reviewed by:** Chris H. | Software engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Jira?** Jira provides a proper structured and super flexible platform for handling tasks, bugs and project flows. I really like its customizable flows, sprint planning options, and backlog managements. **What do you dislike about Jira?** The UI interface can feel overwhelming for new users, when projects have many fields and flows configured. Sometimes performance can feel slow when comes to handling large boards. **What problems is Jira solving and how is that benefiting you?** Jira solves organize development task, tracking bugs and manage sprint powered flows in proper way. It improves team visibility on task based. ### 29. User-Friendly and Efficient for Incident Management **Rating:** 4.5/5.0 stars **Reviewed by:** taufique a. | Technology Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Jira?** I find Jira incredibly user-friendly, making my experience smooth when managing incidents and deployments. I appreciate how it tracks major incidents and deployments while aligning all required documents in one place. The initial setup was good, thanks to the help from the Jira admins. Overall, having such an organized software to replace our manual efforts in Microsoft docs is a huge benefit. **What do you dislike about Jira?** It should be clubbed with AI that will help to reduce manual efforts of logging details. **What problems is Jira solving and how is that benefiting you?** I use Jira to track major incidents and deployments, aligning all required documents in one place. ### 30. Efficient Task Management and Team Collaboration with Jira **Rating:** 4.0/5.0 stars **Reviewed by:** Parit K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Jira?** Jira is a powerful tool for task management. It helps organize tasks for the team and manage them efficiently. Jira allows me to manage my work properly by creating and tracking tasks effectively. I also create tasks for the QA team so they can check and update their progress accordingly. This makes it easier for all of us to work on our tasks and log our time properly. Their customer support also helps me resolve any issues I face. **What do you dislike about Jira?** There’s one thing I dislike about Jira — sometimes updates and notifications don’t appear in the system right away after I perform an action. This makes it hard to know whether the action was completed successfully or not, which can be confusing. Because of this delay, I sometimes can’t provide timely updates to my senior team members about my task progress. **What problems is Jira solving and how is that benefiting you?** Jira has greatly helped me manage my tasks digitally. I can easily access it anytime and from anywhere. Earlier, I used to manage my tasks manually using notes, which took more time. Now, Jira saves time and helps me track my work progress effectively. It allows me to manage task statuses so that my team members and clients can directly check my progress. Based on the project requirements, time can be properly arranged for each type of development. The mobile notifications also help me stay updated and work efficiently. ### 31. Amazing Project Management Tool for Managing Multiple Projects and Deadlines **Rating:** 5.0/5.0 stars **Reviewed by:** Harmeet G. | Data analyst, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Jira?** It is an amazing project management tools, it’s lets us manage multiple projects and deadlines in one place. Easy to assign work and track progress of team across projects. The option to add things in to do list and assign them is best. Amazing tool if managing multiple projects **What do you dislike about Jira?** The platform can have a simple mode for low level employees as it’s a bit confusing for them as it has learning curve but overall it’s an amazing application **What problems is Jira solving and how is that benefiting you?** It is really helping us manage multiple client projects efficiently, allowing us to improve performance and saves time. Amazing tool to organise work and track each story of the project easily ### 32. Powerful, Flexible Task Tracking—But a Steep Learning Curve and Can Feel Overwhelming **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Jira?** Jira is great for managing tasks and keeping track of project progress. I like that I can see the status of all tasks at a glance, set priorities, and assign work to team members. It’s flexible. You can customize Scrum and Kanban to fit your team. The integrations with tools like Slack is easy and useful. **What do you dislike about Jira?** It has a learning curve, especially like functions of advanced searching. It is overwhelming when plenty of tasks or issues are assigned to you. You will lose patience if you do not check it everyday and have 100+ unread messages. **What problems is Jira solving and how is that benefiting you?** It helps me keep track of all my tasks and clearly visualize the projects I’m working on. ### 33. Essential Project Management Tool for Technical Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Disha A. | SQL Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2025 **What do you like best about Jira?** Jira is my daily project management tool, without jira i cant manage my project tasks, its been more than a year now i am using it , and its amazing , i like it because it helps me keep track of all my database related tasks and ticket in one place, its very organized and makes project management easy even for technical teams like ours, i can clearly see what queries, bugs or optimization are pending , assigned or completed,. the way jira allows me for custom workflows and tags helps me to cateorzie tickets for different database environments, like development , staging and production . i also like that it keeps communication transparent between developers , analyst and managers. **What do you dislike about Jira?** overall its good , in everything but sometimes it gets slow when many projects or tickets are open. the Ui is very friendly , apart from that there is no issues in Jira **What problems is Jira solving and how is that benefiting you?** Before using Jira i use to track SQL tasks and bug Fixes manual on excel or chats, which cause confusion, Jira solved that completely. Now every SQL query change, schema update or performance issue is tracked as a ticket . this helps in maintaining history, accountability and collaboration. it also made our relase process more structured and helped avoid duplicate work. the visibility it give across team is very helpful for timely delivery and issue resolution. ### 34. Exceptional Organization and Visibility for Complex Projects **Rating:** 5.0/5.0 stars **Reviewed by:** Renato U. | Senior Loyalty & CRM | Customer Engagement, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Jira?** What I like most about Jira is the ability to organize and provide clear visibility into the progress of initiatives, especially in projects that involve various areas, suppliers, and simultaneous deliveries. Throughout my experience with 360° campaigns, CRM, digital media, and transformation projects, Jira has helped me structure workflows, prioritize tasks, and track deadlines more accurately. It facilitates alignment between internal teams and agencies, reduces rework, and makes the approval process more fluid. Additionally, the visualization on boards allows for quick identification of bottlenecks and route adjustments, ensuring that deliveries are made with quality and within the agreed deadlines. For me, Jira is not just a management tool — it is an instrument that enhances governance, transparency, and collaboration. **What do you dislike about Jira?** What I don't like about Jira is that, at times, it can become quite a complex tool, especially when there are many projects, boards, and custom workflows being used simultaneously. In large teams or with less mature structures, this complexity can create difficulties in standardizing usage, leading to incomplete or divergent records. Additionally, some configurations and integrations require more advanced technical knowledge, which can delay simple adjustments in day-to-day operations. In other words, when there is no clear governance and discipline of use, Jira can end up creating more layers of control than actually facilitating work. **What problems is Jira solving and how is that benefiting you?** Jira primarily resolves issues of organization, tracking, and prioritization of tasks in projects that involve multiple areas and suppliers. Previously, it was common for information to get lost among emails, messages, and meetings, which made it difficult to see the status of deliveries and delayed decision-making. With Jira, I can centralize demands, assign responsibilities, track deadlines, and have a clear view of what is in progress, completed, or blocked. This has benefited me by providing more control and predictability for planning campaigns, sprints, and CRM and digital routines, as well as facilitating alignment with agencies and stakeholders. In summary, Jira brings more transparency, productivity, and governance to the process, reducing rework and allowing for quicker adjustments throughout the deliveries. ### 35. All Projects in One Place which is easy to manage and track **Rating:** 5.0/5.0 stars **Reviewed by:** Suraj K. | Software Associate, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Jira?** Managing the multiple projects at one place. **What do you dislike about Jira?** Price is bit costly for smaller team to work. New users will take time to understand the functionality, could be more user friendly. **What problems is Jira solving and how is that benefiting you?** Tracking and updating every work or tasks we are working on is benefiting. assigning the tasks to team members, time tracking for each tasks, reviewing the set of work we are working on are some features which are useful. ### 36. Jira Has Been Perfect for My Needs **Rating:** 5.0/5.0 stars **Reviewed by:** SUMAN K. | Software Developer Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Jira?** Jira is actually very good. I’ve been using it for about three years, and it’s been perfect for my needs. It also has its own AI to generate task descriptions and names, called Rivo. **What do you dislike about Jira?** Everything is good except the messy layout like it has a lot of buttons here and there. **What problems is Jira solving and how is that benefiting you?** It helps manage the task between the developer and managing each tasks timelines. ### 37. Jira a reliable tool for issue tracking and bug hunting. **Rating:** 4.5/5.0 stars **Reviewed by:** Chhavi P. | Workflow Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Jira?** Jira is the most reliable tool for team collaboration, bug hunting, and better performance it helps in issue tracking and has advanced boards like kanban workflows and scrum. **What do you dislike about Jira?** Initial setup and onboarding for this tool feels so lengthy and complex and the dashboard sometimes automatically freezes. **What problems is Jira solving and how is that benefiting you?** This tool helps me so much in backlog management, creating tickets and tracking the workflow, status of the project, along with the sprint planning, and at my workplace, being a workflow coordinator, i save my time, and jira helps me do all the workflow customisations for enhancing team performance. ### 38. Streamlines Ticket Management but with Setup Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Rosario T. | People Team Lead, Investment Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Jira?** I like that Jira is pretty easy to use once you set everything up. It helps keep all the support tickets centralized, which is great for tracking our workload distribution and obtaining metrics on the typical requests or tickets submitted. **What do you dislike about Jira?** I think that sometimes it is pretty hard to start setting it up. Because everything is so customizable that then it requires a lot of in-depth knowledge to make sure that things are correctly connected on the inside. **What problems is Jira solving and how is that benefiting you?** Jira centralizes my support tickets, helping distribute workload across employees. It tracks workload distribution and provides metrics on ticket submissions. ### 39. Great for Project Planning, But Can Be Cumbersome for Quick Tasks **Rating:** 3.5/5.0 stars **Reviewed by:** Naveen K. | Director of Manufacturing Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2025 **What do you like best about Jira?** Jira is a wide ranging tool that allows project management and planning of carrying out the project. It helps breaking down the bigger project to smaller tasks that enables tracking and completing the tasks. It is very easy to implement, easy to integrate with other possible software/programs that is being used. **What do you dislike about Jira?** At times, JIRA can feel somewhat cumbersome depending on how it's being used. If you need to quickly review something or create a new task for fast completion, the process can involve more overhead than seems necessary. **What problems is Jira solving and how is that benefiting you?** JIRA solves the following problems: 1. Project Management - task breakdown, task distribution and tracking 2. Product Management - features, running sprints to achieve MVP goals 3. Bug tracking and registering - registering bugs/issue and tracking them to closure through proper processes for reviews etc is easier ### 40. Clear Visibility, Clean UI, and Reliable Integrations for Agile Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Jira?** It provides clear visibility into work and progress, with a clean UI and easy navigation. It also integrates well with other tools like Git, CI/CD, and Confluence, which helps keep everything connected. It’s a good value for agile teams, although costs can grow as usage scales. The documentation and help resources are solid, and the automation and smart suggestions are genuinely helpful. Overall, it’s been very reliable. **What do you dislike about Jira?** Configuration and setup can take a fair amount of time. Performance may slow down as you scale. Costs also rise quickly as teams grow, though that’s understandable. For simpler projects, it can feel complex and a bit overwhelming. **What problems is Jira solving and how is that benefiting you?** Jira helps solve a lack of visibility, unstructured work tracking, and coordination issues. It enables clearer prioritization, better transparency into work status, and improved collaboration within the team. ### 41. Jira Makes Sprint Management Smooth, Transparent, and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jitendra S. | GCP Data Engineer II, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Jira?** Jira is how it organizes our day-to-day work during sprints is amazing and its ease of use and implementation, making it simple to manage sprint-based work. It offers many features, strong integration with tools, and we use it daily to track stories, tasks, and bugs across development, testing, and production making collaboration with the client and team smooth and transparent. **What do you dislike about Jira?** Not much more but I feels like slow at times, especially with too many configurations and workflows. **What problems is Jira solving and how is that benefiting you?** Jira solves problems like task tracking, sprint management, and visibility across development, testing, and production work. It benefits me by improving team coordination, tracking progress easily, and ensuring timely delivery of tasks and bug fixes. ### 42. A Powerful but Complex Tool for Managing Projects Efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** AKshay J. | Technical Head, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Jira?** What I like best about Jira is its ability to clearly track tasks and team progress in one place. It’s very flexible — you can customize workflows, issue types, and boards to fit any project style. Jira also integrates well with other tools like Confluence and GitHub, making collaboration smoother. Overall, it helps keep teams organized, transparent, and aligned, especially when managing Agile projects. **What do you dislike about Jira?** While Jira offers powerful tracking and workflow flexibility, it can feel quite overwhelming and cluttered—especially for new users. The interface has many menus and settings, which makes getting started confusing and time-consuming. Many teams report that performance suffers when the number of issues, boards or customizations grows large: slow load times and laggy responsiveness become a frustration. **What problems is Jira solving and how is that benefiting you?** Jira helps solve problems related to task management, team coordination, and project visibility. It keeps all project updates, issues, and progress in one place, reducing confusion and communication gaps. With customizable workflows and reports, it helps track deadlines, prioritize work, and identify bottlenecks early. This has improved our team’s productivity, accountability, and overall project delivery efficiency. ### 43. Fast, Efficient Ticketing That Keeps Complex Work Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Jira?** Jira does a good job of organizing complex boards into easy steps that need to be taken to complete a ticketing process. It runs quickly, is efficient, and generally works well internally with our team. **What do you dislike about Jira?** It's too confusing to figure out the complexity. As a startup, we're beginning to use Jira to set up our ticketing and boards, but trying to set up a board from scratch is daunting and extremely challenging. It's not clear what changing one thing could affect another. **What problems is Jira solving and how is that benefiting you?** Organizing information into one space and allowing us to track sprints means we can make sure SLAs are being met. ### 44. Fast Internal Requests, but the UI Feels Bulky and Innovation Seems Limited **Rating:** 3.0/5.0 stars **Reviewed by:** Steven M. | Sales, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2026 **What do you like best about Jira?** I like that I can submit requests internally and they get resolved extremely quickly. I also think our internal engineering and SalesOps teams appreciate it, because they always respond promptly when I reach out through the platform. **What do you dislike about Jira?** I think the UI is a little bulky and there is not a ton of AI integration in my four years using the platform. I assume it is because it is pretty straightforward. I wonder what room there is for innovation. **What problems is Jira solving and how is that benefiting you?** It helps solve the speed issue in technical sales, especially when getting work done requires multiple internal sign-offs. ### 45. Keeps Projects Organized and Teams Aligned **Rating:** 4.5/5.0 stars **Reviewed by:** Anil P. | Senior Quality Assurance Automation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Jira?** Jira makes it really easy to keep track of what’s happening across different projects. I like how organized everything feels once you get the hang of it — tasks, sprints, and workflows all stay in sync. The best part for me is the flexibility: you can customize boards, set up automation rules, and integrate it with tools like Confluence or Slack. It keeps everyone on the same page, which really helps our team move faster and stay aligned. **What do you dislike about Jira?** There’s definitely a bit of a learning curve at first. The interface can feel overwhelming when you’re new, and setting up workflows or permissions sometimes takes longer than expected. It would be great if Jira simplified some of the setup steps or made reporting a bit more intuitive. But once you get comfortable, it’s a powerful tool that’s hard to replace. **What problems is Jira solving and how is that benefiting you?** Jira helps our team stay organized by keeping all tasks, bugs, and project updates in one place. Before using it, we struggled with scattered communication and missed deadlines. Now, everything — from sprint planning to issue tracking — happens in a structured way. The ability to assign tasks, set priorities, and visualize progress on boards makes teamwork much smoother. It also gives managers clear visibility into workloads and timelines, which helps us plan better and deliver projects on time. Overall, Jira has brought a lot more clarity, accountability, and efficiency to our workflow. ### 46. Jira Makes Work Visible: Easy Tracking, Clear Tasks, and Aligned Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Teboho P. | Backend Engineer, Broadcast Media, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Jira?** Jira makes work visible and easy to track. You can break projects into clear tasks, see progress instantly, and keep everyone aligned. Its workflows, boards, and integrations help teams plan better, spot issues early, and deliver consistently. **What do you dislike about Jira?** Jira can feel heavy and overcomplicated. It takes time to configure properly, can be slow at scale, and too many fields or workflows often turn simple tasks into admin work instead of real progress. **What problems is Jira solving and how is that benefiting you?** Jira solves the problem of scattered work and lack of visibility. It centralizes tasks, priorities, and progress in one place, which reduces confusion, improves planning, and helps teams deliver work on time with fewer surprises. ### 47. Intuitive Project Management with Easy Navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Nitin R. | Desktop Support Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Jira?** I like that Jira is a data-driven project management solution, making it easy to organize work into projects and track issues and tickets. The navigation throughout the different features is very easy, and I find it helpful in fetching dashboards of different individuals easily. The customization and scalability of dashboards are highly valuable, and the strong integration ecosystem makes tasks easier by allowing automatic creation. I also appreciate the 'quick pin access' for recent tasks and apps, making it convenient to access without needing to repeatedly deep dive. Finally, setting up my tickets section and dashboards in Jira was damn easy, and it provided quick suggestions to keep everything flexible. **What do you dislike about Jira?** Jira works well for so many things, but just to give feedback on what can be improved is, it is tough to navigate all the closed tickets in a year is difficult to find and it does not have a capability to fetch the tickets of last year, it can only show the tickets worked in the current year. The ticket when we search it does not open in a different tab and it overlaps the current opened window of the ticket, which gets annoying to click back every time and reach on the current ticket. **What problems is Jira solving and how is that benefiting you?** Jira organizes tasks and projects, solves reporting comprehensively, and automates task creation with strong integration. It's scalable and customizable, making navigation and dashboard creation easy and contributing to efficient project management and easy access to various task views. ### 48. Jira Review by Prathamesh Sakre **Rating:** 5.0/5.0 stars **Reviewed by:** Prathamesh S. | Senior AR Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Jira?** exceptional customizability in creating workflows, robust support for Agile methodologies (Scrum/Kanban), and deep integrations with development tools like Bitbucket and GitHub **What do you dislike about Jira?** Jira is often over-engineered, featuring far too many fields, confusing workflows, and bloated configurations that hinder, rather than help, productivity. **What problems is Jira solving and how is that benefiting you?** Jira solves the primary problems of manual, disconnected, and non-transparent workflows by providing a centralized, automated platform for managing tasks. For an Accounts Receivable (AR) professional, this translates into faster invoicing, fewer missed payments, better data accuracy, and smoother communication with other departments ### 49. Clear and Reliable for Daily Project Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Sourabh B. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Jira?** What I like most about Jira is the clarity it brings to my day-to-day work. It makes it easy to see, at a glance, what I should focus on, what’s currently in progress, and what’s coming up next. Keeping everything organized in one place also helps the team collaborate more smoothly and reduces confusion, especially when several people are working on the same project at the same time. **What do you dislike about Jira?** What I dislike about Jira is that it can sometimes feel overly complex for simple tasks. With so many options, fields, and workflows, even small updates can end up taking longer than they should. This is especially true when the setup isn’t clean or well maintained, which can make straightforward changes feel more time-consuming than necessary. **What problems is Jira solving and how is that benefiting you?** Jira helps address the problem of scattered, unstructured work by bringing tasks, bugs, and project updates into one central place. It provides clear visibility into priorities, progress, and ownership, which helps reduce confusion and miscommunication across the team. With everything organized and easy to follow, planning feels more streamlined, tracking work becomes simpler, and teams can collaborate more effectively to deliver on time. ### 50. Efficient Project Tracking with Bulk API Uploads **Rating:** 4.5/5.0 stars **Reviewed by:** Rohith R. | Business Analyst - Assistant manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Jira?** I like uploading bulk cases in Jira through the API setup in Jira, as well as the ability to track real-time work. Inside Jira, there's a setup of API which allows you to choose the test cases you want to upload. This feature is particularly convenient when the headers of API columns are aligned with your case headers. Setting up Jira was quite easy for me as long as I followed the procedure correctly. **What do you dislike about Jira?** Improvement can be done by adding AI into Jira. **What problems is Jira solving and how is that benefiting you?** I use Jira to track project progress and manage defects. It helps in tracking work real-time and offers API setup for uploading bulk cases. ## Jira Discussions - [How is Jira transforming project management practices in agile software development teams?](https://www.g2.com/discussions/jira-how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 11 comments, 8 upvotes - [What is Jira used for?](https://www.g2.com/discussions/what-is-jira-used-for) - 5 comments, 6 upvotes - [How is Jira transforming project management practices in agile software development teams?](https://www.g2.com/discussions/how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) - 6 comments, 4 upvotes - [Is Jira a good tool?](https://www.g2.com/discussions/is-jira-a-good-tool) - 13 comments, 4 upvotes - [What does Jira software do?](https://www.g2.com/discussions/what-does-jira-software-do) - 4 comments, 2 upvotes - [View Jira pricing details and edition comparison](https://www.g2.com/products/jira/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+13%3A55%3A17+-0500&secure%5Bsession_id%5D=3df90f97-3f31-4ef8-a28a-85345ec0bd5f&secure%5Btoken%5D=1b6cd5ab82eaf7f5205728b74905642c72b00d849f487fb0a265209daaa6af08&format=llm_user) ## Jira Integrations - 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[Jama Connect](https://www.g2.com/products/jama-connect/reviews) - [Jam.dev](https://www.g2.com/products/jam-dev/reviews) - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [JFrog](https://www.g2.com/products/jfrog-2024-03-28/reviews) - [Jira Cloud for Sheets](https://www.g2.com/products/jira-cloud-for-sheets/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [keypup.io](https://www.g2.com/products/keypup-io/reviews) - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) - [LambdaTest](https://www.g2.com/products/lambdatest-lambdatest/reviews) - [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Copilot](https://www.g2.com/products/microsoft-copilot/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Objectivity/DB](https://www.g2.com/products/objectivity-db/reviews) - [Octopus Deploy](https://www.g2.com/products/octopus-deploy/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Optimizely Content Marketing Platform](https://www.g2.com/products/optimizely-content-marketing-platform/reviews) - [Optro](https://www.g2.com/products/optro/reviews) - [Orca Security](https://www.g2.com/products/orca-security/reviews) - [OutSystems](https://www.g2.com/products/outsystems/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) - [PL Rating](https://www.g2.com/products/pl-rating/reviews) - [Productboard](https://www.g2.com/products/productboard/reviews) - [PSA](https://www.g2.com/products/psa/reviews) - [PyCharm](https://www.g2.com/products/pycharm/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Qase](https://www.g2.com/products/qase/reviews) - [QMetry Test Management](https://www.g2.com/products/qmetry-test-management/reviews) - [QTest](https://www.g2.com/products/quotium-technologies-qtest/reviews) - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) - [Responsive, formerly RFPIO](https://www.g2.com/products/responsive-formerly-rfpio/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) - [Rovo](https://www.g2.com/products/rovo/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Sauce Labs](https://www.g2.com/products/sauce-labs/reviews) - [ScriptRunner for Jira](https://www.g2.com/products/scriptrunner-for-jira/reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Shuffle](https://www.g2.com/products/shuffle/reviews) - [Skyhigh Cloud Access Security Broker](https://www.g2.com/products/skyhigh-cloud-access-security-broker/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Slack Integration+ for Jira](https://www.g2.com/products/slack-integration-for-jira/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Snyk](https://www.g2.com/products/snyk/reviews) - [SoftExpert Suite](https://www.g2.com/products/softexpert-suite/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [SonarQube](https://www.g2.com/products/sonarqube/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) - [Superhuman Docs](https://www.g2.com/products/superhuman-docs/reviews) - [Support for Gitea - a painless self-hosted Git service](https://www.g2.com/products/support-for-gitea-a-painless-self-hosted-git-service/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [Tempo](https://www.g2.com/products/tempo-2026-05-04/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Testmo](https://www.g2.com/products/testmo/reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - [Toggl Track](https://www.g2.com/products/toggl-track/reviews) - [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Tricentis qTest](https://www.g2.com/products/tricentis-qtest/reviews) - [Tricentis Testim](https://www.g2.com/products/tricentis-testim/reviews) - [Unthread](https://www.g2.com/products/unthread/reviews) - [Uptime.com](https://www.g2.com/products/uptime-com/reviews) - [ValGenesis Validation Lifecycle Suite](https://www.g2.com/products/valgenesis-validation-lifecycle-suite/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Visual Studio Code](https://www.g2.com/products/visual-studio-code/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Wiz](https://www.g2.com/products/wiz-wiz/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [Xray Test Management](https://www.g2.com/products/xray-test-management/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zephr](https://www.g2.com/products/zephr/reviews) - [Zephyr Enterprise](https://www.g2.com/products/zephyr-enterprise/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - [ZyLAB ONE](https://www.g2.com/products/zylab-one/reviews) - [Zyper](https://www.g2.com/products/zyper/reviews) ## Jira Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Communication** - Wiki Documentation - Community Forum - Customer Ideation **Bug Monitoring** - Analytics - Bug History - Data Retention **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Resource Management** - Resource Definiton - Capacity - Scheduling **Planning** - Work Capacity - Task Ranking - Kanban Board - Custom Workflows - Release Forecasting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Workflow Management** - Time Tracking - Progress Monitoring - Budgeting - Team Scorecard **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Jira Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,624 reviews) - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,240 reviews) - [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) - 4.4/5.0 (1,176 reviews)