I use Jira to track work, log time, document what I do, and assign work items to myself so I can show what I did. It helps me with metrics, including how many days I’ve spent on a work item. I like the UI and the connectivity with apps like GitHub and Slack. The user experience is very good, and it’s understandable for new users. When I create a branch, PR, or commit in GitHub using the Jira ticket name, Jira shows the related Git items in the ticket’s development section. That makes it much easier to track PRs and branches in Jira instead of searching in GitHub. I also get updates about my assigned and watched tickets in Slack through the Jira bot. It was easy for me to set up as a developer. Review collected by and hosted on G2.com.

I have some latency issues in Jira. If I leave a page idle and come back, I have to reload to see updates. If someone changes a ticket while I’m away, I can’t see the change immediately or even tell that it happened, so I have to rely on email updates. Review collected by and hosted on G2.com.