I like how easy Jimo is to use, the job it does, and the analytics it gives us. It handles multi-tenant communication quickly. The customer support is super helpful and very quick: they jumped on a call with us, sent emails and guides, explained the more technical implementation details, and are following up with us on the project. Review collected by and hosted on G2.com.

I think Jimo’s MCP could definitely be improved. I don’t want to import and export CSV files; I want to automate as much as possible with the MCP, but it’s not there yet. It should expose pretty much every part of the platform so I can send communications from my AI platform to 1, 2, 3, or 1,000 customers directly through Jimo without having to interact with its platform. Review collected by and hosted on G2.com.