# Jetdocs Reviews **Vendor:** Jetdocs **Category:** [Task Management Software](https://www.g2.com/categories/task-management-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 5 ## About Jetdocs Jetdocs is a collaborative ticketing solution that standardizes workflows across multiple teams (Ops, IT, Support/Success, Legal, Admin, Finance). Instead of relying on email inboxes or messaging threads, Ops and IT leads set up powerful no-code workflows in minutes with our innovative no-code Catalog Builder. Our web app fully integrates with your entire organization on Microsoft Teams and Slack to get your internal tickets, requests and approvals resolved quickly. ## Jetdocs Reviews ### 1. Jetdocs: Issues managed seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Ram Niwas S. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2022 **What do you like best about Jetdocs?** The most crucial upside is the smooth integration with Microsoft Teams and Slack (Industry standard developer communication tools). The unified user interface for employees enables them to manage internal requests, tickets, issues, and approvals and route them to the relevant expert in the business for quick resolutions. Instead of a back-and-forth email chain with attachments, there is a central source of information. Furthermore, there is transparency about the progress of a particular story, with priority levels, conditional fields, @mentions, release versions and SLA (the essential feature of any ticketing software). The already available templates, which do not require you to code, let you set up your operations even though you are a beginner. The free trial is a blessing for students who want to streamline their small-scale development projects. Alert feature with the help of the Jetdocs bot helps you to keep track of any modification in the state of an issue related to you. **What do you dislike about Jetdocs?** There is still no version control tool linked directly with Jetdocs (such as GitHub); if they integrate this, it would be a boon for developers. Honestly, the industry leader is the Atlassian Environment which provides Jira as ticketing software and even though it is expensive and secluded, it is conducive for Software developers. Sadly Jetdocs does not provide any APIs for insight into our project status, which we can manipulate to improve ourselves. The Jetdoc community is still staggered, and we face problems if we encounter a previously unknown obstacle. There is an Email/Help Desk, FAQs/forums, Phone Support, 24/7 (Live rep), and Chat. It still does not match up with the online community where users have already discussed and solved many problems. **What problems is Jetdocs solving and how is that benefiting you?** Integrating several teams in internal ticketing might be challenging and have it go well. For our team as we scale, Jetdocs has proven fantastic. Useful and seamlessly interacts with my coworkers. My teams are very well-kept on track thanks to the SLAs and priorities. We also have the flexibility we need because we can rapidly loop in additional users. ### 2. JetDocs review **Rating:** 4.0/5.0 stars **Reviewed by:** Kalaiselvan P. | Vice President Of Engineering - Special Projects, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Jetdocs?** The integration offered with Slack is the most beautiful thing to note, such that every workflow status is updated instantly and pushed to slack so that we get to know and act. **What do you dislike about Jetdocs?** Jetdocs is more Microsoft teams focused, and it would be great if it could be open beyond too. **What problems is Jetdocs solving and how is that benefiting you?** It's a modern ticketing tool for all internal tickets, requests and approvals to be resolved quickly. Easily customize your catalog, processes and workflows with our no-code builder and integrate with Slack so that it can propagate the status via slack to all at one time and in one place. ### 3. Best Loan Integration Software **Rating:** 5.0/5.0 stars **Reviewed by:** Will H. | CEO & CoFounder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Jetdocs?** The ability to securely upload and transmit secure documents safely throughout stakeholders in the organization involved in the loan or loan approval process. The ticketing system and integration with Slack is a bonus. **What do you dislike about Jetdocs?** Cumbersome to set up and get used to the software. The system interface looks a bit outdated and could be improved from a UX/UI standpoint. But it is functional and straightforward **What problems is Jetdocs solving and how is that benefiting you?** Approving loans as part of financing we offered through a loan organization that would fund certain types of transportation services and eCommerce startups. This required us to review and apply through the platform. ### 4. Seamless integration for ticket handling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Jetdocs?** A brilliant solution to manage tickets from start to finish with users without cumbersome communication. **What do you dislike about Jetdocs?** Integration with more collaborative platforms needed **What problems is Jetdocs solving and how is that benefiting you?**

Manage tickets effortlessly

- [View Jetdocs pricing details and edition comparison](https://www.g2.com/products/jetdocs/reviews/jetdocs-review-7508445?section=pricing&secure%5Bexpires_at%5D=2026-05-02+17%3A48%3A48+-0500&secure%5Bsession_id%5D=e452bf90-4add-4eb4-9539-286f700225cb&secure%5Btoken%5D=56f4afd347b91ef9e31fd375661bc31e16dc4ec4c063a34c94bc237cad4a420b&format=llm_user) ## Jetdocs Features **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Generative AI** - AI Text Generation - AI Text Summarization ## Top Jetdocs Alternatives - [Progress Podio](https://www.g2.com/products/progress-podio/reviews) - 4.2/5.0 (507 reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - 4.4/5.0 (21,276 reviews) - [monday Work Management](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (14,867 reviews)