Emma W.
EW
Client Systems Administrator
Enterprise (> 1000 emp.)
"Managing Macs is suddenly easier than managing Windows"
5/5
What do you like best about Jamf?

I love the amount of customization that Jamf Pro provides, and how, once groups are established, most things just work. Ever since using Apple School Manager along with Jamf, the control we have is extremely granular, hands-off, and applies quickly. When we receive a new computer, we can have it fully set up and ready for the end user in under twenty minutes, with very little work from our techs. Being able to use custom triggers and call those triggers from another script leads to very controlled and predictable workflows. Jamf customer support is fantastic, too. They always respond quickly and teach me how to better use the product. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

Most of my complaints about Mac management have to do with Apple, not Jamf Pro, such as how it's impossible to remotely allow screen recording for classroom computers.

For Jamf though, the only thing that bothers me is that I can't "push a script" in the same way that I can on Windows. It's a little frustrating to be on the phone with a customer and say, "I've scoped you to a policy that should fix this. Wait fifteen minutes and call me back." "It's been two hours and you still can't work? Oopsie, guess I'll head over in person." I wish there were a management command that triggered a "jamf policy" check. Review collected by and hosted on G2.com.

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