An intuitive and easy to use UI, means training can be focused on features rather than where things are and makes onboarding quick. Simple discrete features make it possible to build up systems to the level of complexity tailored to any given project or team. Easy integration with other requirement management tools such as DevOps through Tasktop. Web based instance means access to data is quick and multiple windows can be used at the same time. Review collected by and hosted on G2.com.
Some features are lagging behind, document exports are clunky, not always easy to preview documents and more complex exports rely on non intuitive scripting. Comments can be categorized and colleagues tagged, but this is let down by the poor comment search functions, meaning comments are easily lost and left unresolved. Review collected by and hosted on G2.com.