G2

Abdelkarim M.

Functional Safety Engineer

Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

7/25/2025

"I’m a system engineer from Agile Robots SE, and we use Jama as our primary management tool."

5/5

What do you like best about Jama Connect?

Jama Connect offers a wide range of powerful features that make requirements management easier and more efficient. We migrated all our projects from different tools to Jama, and we are very satisfied with both the product itself and the responsive communication and support from the Jama team. In particular, Mr. Preston Mitchell played a key role in helping us with the migration by importing ReqIF and even Excel files smoothly.

What we appreciate most is the flexibility to customize our own workflows and represent them through statuses that we can update easily. The locking feature, along with detailed activity tracking for each item, is extremely helpful. The review feature is also very robust, which makes collaboration and collecting feedback much more efficient. In addition, exporting and importing data is straightforward and highly customizable. Another feature we find especially valuable is the filtering functionality, which makes it much easier to navigate and manage requirements.

Overall, the tool feels fast, fluid, and intuitive to use, and it provides a consistently great experience for requirements management. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

Like any management tool, Jama Connect has some downsides, but honestly, I’ve noticed very few, maybe two or three areas that could be improved:

Relationships/Links Between Items

Currently, the relationships between items are limited to only two cases: upstream and downstream. It would be helpful to have additional relationship types or naming options for items on the same level (for example, linking test cases to other test cases without forcing one to be upstream or downstream).

Review Process – Status Update After Closing

In the review process, once reviewers approve or reject items, the moderator has to close the review. Unfortunately, after closing, the status of all items defaults to “approved,” regardless of whether they were actually approved or declined. It would be much better if, after the moderator closes the review, the item statuses could automatically update based on the majority decision or the final outcome from the reviewers’ feedback.

Review Process – Handling of Approved Items in New Revisions

When a new revision is published, the previously approved items are still shown in the review, and reviewers must go through and approve them again, which can be a bit annoying. It would be great if already approved/accepted items were either hidden in subsequent revisions or kept with their approved status so reviewers don’t have to reapprove them unnecessarily. Review collected by and hosted on G2.com.

What problems is Jama Connect solving and how is that benefiting you?

Jama Connect has really helped us streamline our requirements management process in many ways. One of the biggest benefits for us is that, after migrating all our projects, we now have everything centralized in one place. This makes it much easier to manage and navigate our entire project database and specifications.

It also provides great flexibility and fluidity in handling different sets of requirements, whether software, hardware, architecture, test cases, FMEA, or other types of specifications. Jama Connect supports the entire V-model cycle, from requirements to test cases on the right side of the V-cycle, making it a truly comprehensive solution for managing all aspects of our projects.

As I already mentioned in the first review, the built-in review features are a huge advantage. You can manage reviews, approvals, and even test runs directly within the platform, which makes collaboration and project tracking much easier and more efficient. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect

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Thank you so much for your detailed and thoughtful review! We’re delighted to hear that Jama Connect has become your primary management tool and that you’re finding value in its wide range of powerful features, from the ability to customize workflows to the robust review functionality and highly efficient filtering options. It’s fantastic to know that the seamless data migration process, including the support for ReqIF and Excel files, has been a positive experience for you. We’re especially thrilled to hear about your satisfaction with our support team, particularly Mr. Preston Mitchell, who has evidently gone above and beyond to ensure your success.

Thank you for sharing your feedback about relationships/links between items, status updates during the review process, and handling of previously approved items in new revisions. I have shared your feedback with your account contacts at Jama Software. Additionally, to further assist with these challenges, we encourage you to explore our comprehensive Help Guide, connect with our dedicated Support Team, or engage with our online User Community (https://community.jamasoftware.com/), where you can share insights and find solutions from other users.

We’re so glad to hear that Jama Connect is fast, fluid, and intuitive for your team’s requirements management needs. Your success and satisfaction are at the core of what we strive for, and we’re committed to continuously evolving our platform to better support customers like you.

Thank you again for your kind words and constructive feedback. If there’s anything more we can do to assist, please don’t hesitate to reach out. We’re here to help!