![Meriam E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meriam E.")
ME

Meriam E.

Enterprise (\> 1000 emp.)

5/6/2026

"Transforming Procurement - A Seamless Experience with Jaggaer"

5/5

What do you like best about Jaggaer?

The platform is intuitive and easy to navigate, which simplifies the procure-to-pay process. This reduces the learning curve for our users and stakeholders. The system’s customization and flexibility help us design workflows that cater to our organization’s specific needs. Jaggaer has also come a long way in customer support and training. Being a Jaggaer customer for over a decade has allowed us to see how Jaggaer has evolved as an organization and helped its customers be successful. Jaggaer provides a wide range of solutions for procurement and supply chain management. Jaggaer’s ability to seamlessly integrate with our existing systems and ERP is a major plus. With new releases and features—especially JAI—it will truly be a game changer in how procurement operates overall. Review collected by and hosted on G2.com.

What do you dislike about Jaggaer?

If this question had been asked here before, I would have definitely pointed out the GCC team’s handling of tickets and requests. As a customer, I used to feel a huge gap between what I needed and how that should be communicated to the GCC team. However, after the last REV, as a Jaggaer Application Manager, I feel we have come a long way in handling customer queries and repuestos. The team is now able to understand the issues better and give us clear answers instead of roaming around the bushes. Review collected by and hosted on G2.com.

What problems is Jaggaer solving and how is that benefiting you?

We use the full Jaggaer suite: Shopping, Sourcing, Contracts, Accounts Payable, Invoicing, and Supplier Management. Jaggaer has helped us orchestrate our workflows and improve the overall shopping experience for our users. As an administrator, it has also given us the ability to manage system security by defining roles and permissions at a very granular level. Review collected by and hosted on G2.com.

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