I am the primary user and have been using iWave for over 10 years, both at my current position and my previous one. I use iWave almost daily. I believe that the information from iWave is more accurate than any other platform I have used. I have used 2 other platforms in my career.

Their screening services are very easy to use. The template allows for additions based on the information in our CRM.

Exporting the data is easy, and the information is simple to edit and the reports in PDF form allow me to work them into usable profiles, although I do wish there was more customization allowed. The giving history seems to be very inclusive of what I can find and more. Our current CRM (Netsuite) does not have any integrations with iWave so unfortunately I cannot speak to that.

Finding properties is always daunting, and iWave is able to connect the address to LLCs. Property values are within acceptable ranges as to what is found in other Sources.

I like that their smart alerts are ongoing, once you opt in. It allows me to see any new information on my donor/prospect as it comes up.

Customer support is top notch. I work with Jaxon to go over tools or areas that I may need clarification on. He was a great asset when I was first using the product. He showed me how easy batch screenings are to upload and review.

Overall iwave is easy to use, and I have found no issues with performance at all. Pricing is very fair and the company was very supportive in working with me as we were looking into changing CRM's. Review collected by and hosted on G2.com.

When using iWave, I would like the ability to add or remove from the Board Highlights section. That is the only section I have found where editing is not allowed.

I wish that there were more options for the profiles. Options that would allow me to customize so they are not so cumbersome. Review collected by and hosted on G2.com.