I like how Ivalua is easily customizable and reliable. It allows me to modify it according to our specific requirements, which greatly enhances the end-user experience. The feature center and add-on plug-and-play capabilities are valuable, making the platform adaptable to different needs. Additionally, the initial setup process was great, and its integration with other tools like Archer and process entity is seamless. Review collected by and hosted on G2.com.

Sometimes R&D releases features that break the custom platform features, or there's no communication before those changes, which affects the process significantly. Review collected by and hosted on G2.com.