iTrent is a very capable and flexible HR and payroll system, particularly for organisations with a complex workforce structure. One of its key strengths is its ability to manage employees with multiple roles simultaneously while maintaining separate contractual and payroll arrangements where required.

The system also provides excellent support for administering different pension schemes, allowing employees in separate roles to be enrolled in the appropriate pension arrangements without the need for manual workarounds. This is especially beneficial for organisations operating multiple pension schemes such as LGPS, Teachers' Pension and alternative defined contribution schemes.

Overall, iTrent is a robust solution that supports complex employment structures, streamlines payroll and pension administration, and provides a strong platform for HR and payroll management. Review collected by and hosted on G2.com.

The built-in reporting functionality can be somewhat restrictive and lacks the flexibility needed for more complex reporting requirements. As a result, a good working knowledge of Business Objects is often essential to maximise reporting capabilities.

In addition, some areas of the system are considerably more complex than other HR and payroll systems I have used previously. While this flexibility is beneficial, it can create a reliance on consultant support for configuration changes, troubleshooting, and system development, which can become costly over time. Review collected by and hosted on G2.com.