G2

Mohana R.

Senior Software Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

2/21/2022

"Centralized MSP Documentation Management for our KBase using ITBoost"

4.5/5

What do you like best about ITBoost?

ITBoost provides us with real-time graphical representations of our organization's statistical information via charts, graphs, and custom metrics. It can be used for importing documents internally or in groups based on our necessity. It grants me the Administrator Dashboard through which I can overview access privileges and authoritative functions for all users. Review collected by and hosted on G2.com.

What do you dislike about ITBoost?

ITBoost is easily accessible by all our associates in our organization as its web-oriented SAAS platform for our MSP documentation. It manages all critical information related to our SOP, contacts, and digital assets so that our team members focus more on building our KBase and improving productivity. All features offered by ITBoost are superb for our organization & clients. Review collected by and hosted on G2.com.

What problems is ITBoost solving and how is that benefiting you?

ITBoost establishes a platform for our Knowledge Base in which we can maintain an organized repository of operating procedures, best practices, and documents based on hands-on experience with specific software. Since ITBoost delivers effective MSP documentation management, it allows us to look for various opportunities to improve our business process based on client aspirations. Its Administration dashboard offers many drag-and-drop functionalities for expanding our KBase and promotes its visibility through its single-pane-of-glass view. Review collected by and hosted on G2.com.