The best thing about it is that they give a free trial and a free version. This is a cloud-based ticketing system for all sizes of businesses. It allows us to set up a customized workflow. Reporting also looks good—ease of use. ease of implementation. Review collected by and hosted on G2.com.

Looks like the self-service portal will add benefits for the customer. Another thing I can say social media integration will help it to grow widely. Review collected by and hosted on G2.com.