G2

Tuan P.

Staff IT Engineer

Mid-Market (51-1000 emp.)

11/2/2026

"Intuitive Apple Device Management with Responsive Support and Great Value"

5/5

What do you like best about Iru?

What I liked most about Iru is how easy it makes Apple device management without giving up any of the capability we need. Building profiles, creating policies, and deploying them to our fleet is intuitive. I could get things configured and rolled out quickly instead of fighting a complicated interface or digging through documentation. Their customer service stood out just as much. Every time we reached out, the team was responsive and knowledgeable, and they wanted to help us succeed. For an IT team that needs to move fast, that support makes a real difference. Iru is also a much better value than an expensive solution like Jamf, so it’s easy to recommend to any organization that wants powerful device management at a reasonable price. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The main drawback is that some advanced features and customization options aren’t as deep as what larger platforms like Jamf offer, so complex or unusual workflows can take extra effort. The community and third-party resources are also smaller, so finding answers online isn’t always as easy. Reporting could be more robust, though it keeps improving with each update. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru solves the challenge of managing and securing our Apple devices without the cost and complexity of traditional MDM platforms. Before, building policies and keeping devices configured consistently took a lot of time and effort. With Iru, I can create profiles, enforce security settings, and deploy apps and updates quickly from one place. That frees up time for other IT priorities and keeps our users productive and secure. We also get the capabilities we need at a much better value than an expensive solution like Jamf, which helps us stretch our IT budget further. On top of that, their responsive customer service means issues get resolved fast, so problems rarely slow us down. Review collected by and hosted on G2.com.