The auto-answer functionality is particularly helpful. It leverages the knowledge map to surface relevant answers, and the automatic field mapping in RFP documents saves time and effort when you’re getting a response started. I also like being able to assign answers to teammates for completion or review, and to use project templates and custom instructions for different types of RFPs and questionnaires. I appreciate having AI built into the platform, since it means these tools are available directly within the RFP workflow. Review collected by and hosted on G2.com.

Our implementation was a bit clunky. We didn’t set everything up according to best practices from the start, and that led to a number of issues later on. At times, the UI can also be tricky to navigate; there are so many features and options that some of them don’t always live in the most logical place. Review collected by and hosted on G2.com.