
I've been using IPRoyal for a few years, mainly for my organic marketing work on Instagram and TikTok. I promote products through these platforms, and I use US residential and ISP proxies to access them from my physical phone. I configure the proxy in an emulator on the phone, so having a connection that works well for browsing is important to me.
What I like most is the reliability and the support. I've noticed that the connection quality and speeds have improved over time, and most of the proxies I've used have worked well for my needs. I also appreciate being able to contact live chat when something isn't working as expected.
For example, I once had a US proxy that started showing a different location. I contacted support, and the issue was resolved after they replaced the proxy. I've also had situations where a proxy was too slow for comfortable browsing on my phone, and I was able to request a replacement.
That flexibility is probably what I value most. If a proxy isn't performing well, I can get help instead of spending a lot of time trying to make it work. It makes my day-to-day social media work easier to manage. Review collected by and hosted on G2.com.
One thing I'd like to see improved is the consistency of performance between individual proxies. Some work better than others, and occasionally I come across one that feels noticeably slower when I'm browsing on my phone. Since I use the connection regularly for my social media work, even a small slowdown can make routine tasks more frustrating.
I'd also appreciate an easier way to check a proxy's performance and location before putting it into use. That would help me choose the right proxy for my needs and avoid spending time testing one that may not be performing well.
These aren't dealbreakers for me, but improving that consistency would make the service more convenient, especially for people who use proxies regularly on mobile devices. Review collected by and hosted on G2.com.