iPostal1 Reviews & Product Details

Their network and choice of addresses are extensive. If you are going for a specific city or part of town, this would be a good options to consider. Review collected by and hosted on G2.com.

The platform itself feels really outdated. The interface lacks the user-friendliness you'd expect from a modern service - navigation was clunky and the overall experience felt like something from 10 years ago.

But the bigger issue is their business model. They provide the platform for independent mail shops to handle the actual scanning and digitization. Since these locations are independently owned and operated, there's no real quality control or consistency across different locations.

I actually visited the location I was considering and talked to the staff, which gave me some red flags about trusting them with my business mail. The setup didn't feel professional enough for handling important documents, and since they're not directly affiliated with iPostal1, there's limited recourse if things go wrong. Review collected by and hosted on G2.com.

The ease of use. They make the training very simple, and the app is very straightforward so you are able to move around without any confusion. Review collected by and hosted on G2.com.

We have just opened our business, and have recently started using iPostal1. So far, we have no complaints. Review collected by and hosted on G2.com.

They have great tools built into their software. I like consolidating for shipping and the ability to have your mail forwarded. Review collected by and hosted on G2.com.

Everything boils down to how your local distributor handles your mail. Our base location is a Staples store. That's where the problems can come up. Review collected by and hosted on G2.com.

iPostal1’s virtual mailbox service provided an opportunity to deal with my mails while moving around in conducting my business. They allowed me to feel that I can get scans of my mail online and request forwarding by simply swiping my fingers. Review collected by and hosted on G2.com.

One of the main frustrations that I experienced was variation in the forwarding time I got. Sometimes the post reached me immediately as I requested it through the mail but at other times it took a long time to get through. Review collected by and hosted on G2.com.

The most helpful thing about iPostal is about their virtual mailbox service. Review collected by and hosted on G2.com.

The requirements it ask from users outside the US. Review collected by and hosted on G2.com.

I appreciate the range of locales that iPostal1 provides for virtual addresses. Review collected by and hosted on G2.com.

There are sometimes delays in receiving updates for mail notifications. Review collected by and hosted on G2.com.

Virtual address to protect the privacy of my personal address. The subscription fee is cheaper compared to UPS and USPS mailboxes. They also discard junk mail for you for free. Review collected by and hosted on G2.com.

It costs money to pick up ANY mail. They will forward mails to you but it costs more. The price shown in the account is different from what they actually charge. It costs more than $2 to forward a letter, and close to $10 to forward a small package. Review collected by and hosted on G2.com.

I love that you have a variety of options in where you can get your mail from. You have 2 separate sets of customer service people that can tend to your needs which can be helpful based on your needs at the time. Review collected by and hosted on G2.com.

This company is pretty much a network that makes things better for the consumer that needs help finding a mailbox, generally speaking. Now because this is what they are, when things go wrong they have no way in verifying and of The Who’s, what’s, when or where’s. That doesn’t help me when I am trying to locate my package. Review collected by and hosted on G2.com.

I like that I can have my mail scanned or pick it up in store Review collected by and hosted on G2.com.

Sometimes my emails requesting support are not answered Review collected by and hosted on G2.com.

The interactive webinars that customers could get questions answered with Review collected by and hosted on G2.com.

Cannot think of anything at this time. Just continue to enhance troubleshooting feature Review collected by and hosted on G2.com.