G2

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/14/2020

"BEST Customer Service of any provider I've used in over 20 years!"

5/5

What do you like best about intheloop.io?

Simple, effective communication between all of our agents, allowing more accuracy, avoid duplication, time spent searching, researching, and most of all allow us to better care for our clients in real-time. Customer service and tech support is by far the best we have experienced with any company or product. Review collected by and hosted on G2.com.

What do you dislike about intheloop.io?

We have yet to find anything we don't like... ideas, future release suggestions are taken seriously and a couple even implemented within days. Amazing! Review collected by and hosted on G2.com.

Recommendations to others considering intheloop.io:

Be sure to take advantage of the free demonstration and setup. You will be shocked at all of the capabilities that will save you time and frustration with your current system. Review collected by and hosted on G2.com.

What problems is intheloop.io solving and how is that benefiting you?

Shared inbox is absolutely necessary for almost every business. Ours, it is critical. Communicating with each other, being able to quickly assist each other with the best search capabilities save us an amazing amount of time, confusion, and duplication of effort allowing our agents to be perceived as professional, caring, and quick to respond. Review collected by and hosted on G2.com.